Geoscience Training Specialist

Há 7 dias


Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomer Tempo inteiro
Job Title

Deliver high-quality training and support to customers, utilizing advanced technical skills and industry knowledge.

Key Responsibilities
  • Provide loyalty-inspiring on-site customer services that drive user engagement and sustain product usage.
  • Troubleshoot & resolve complex technical and/or engineering-related problems reported by Customer using proprietary software.
  • Responsible for the escalation of customer issues and driving the resolution cross-functionally within the organization.
  • Collaborate with R&D and Product Management to drive continuous product enhancements.
  • Develop strong relationships with Customers, building an understanding of their business needs and challenges.
Requirements
  • Bachelor's or Master's degree in Geoscience-related disciplines such as Geology, Petrophysics, or Petroleum Engineering.
  • Minimum of 8+ years of relevant experience in formation evaluation or petrophysics preferred. University experience may count.
  • Previous experience with proprietary software or other advanced tools from another vendor is a plus.
  • Previous experience working on-site with customers is a plus.
  • Knowledge & experience in Unconventional Mineral Modeling, Facies Modeling, Image Log Analysis, Geomechanics.
  • Knowledge & experience with Python programming language.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Benefits
  • Ability to present complex information in a clear and concise manner utilizing strong written and verbal communication skills.
  • Ability to identify opportunities that create value for customers with a strong customer-first mindset.
  • Ability to proactively take the lead in resolving complex technical issues and/or difficult organizational problems with an innovative approach.


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