Data Infrastructure Specialist

Há 3 dias

Florianópolis, Santa Catarina, Brasil beBeeSupport Tempo inteiro R$113.700 - R$127.500

Job Description:

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We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a key role in ensuring the smooth operation of our product infrastructure and applications.

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Your Key Responsibilities:

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  • Investigate complex technical problems and diagnose root causes in Linux and Windows servers.">
  • Develop, design, and propose solutions to meet the technological and business needs of customers.">
  • Manage critical issues that impact customer's business.">
  • Work with R&D and Product teams to meet customer requirements and improve our product.">
  • Presentation of complex technical information about the product to the customers.">
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Main Skills and Qualifications:

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  • Experience in supporting complex product infrastructure and applications.">
  • Troubleshooting web applications.">
  • Databases such as MS SQL, MySQL, Oracle etc, SQL scripting at least at basic level.">
  • ETL and BI tools such as Microsoft Power BI, Talend, SSRS, BusinessObjects, Cognos etc or ability to write and understand complex formulas.">
  • Working with logs, and various monitoring tools such as Grafana, New Relic, Kibana.">
  • Linux familiarity.">
  • Communication with English-speaking customers.">
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Nice to Have:

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  • Experience with virtualization and cloud services (AWS, vSphere).">
  • Web development background and/or programming familiarity (specifically JavaScript).">
  • NoSQL databases such as MongoDB or Hadoop.">
  • RestAPI.">

Why Join Us?

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You will have the opportunity to work with leading enterprise organizations and startups, driving a collaborative, rewarding environment that measures value creation and team playing. Our team is aligned directly with our Product and Engineering teams through a robust Subject Matter Expert program.

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About the Role:

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This is an exciting opportunity for a skilled technical support specialist to join our team and contribute to the success of our product. If you are a motivated individual who enjoys working in a fast-paced environment and has excellent problem-solving skills, we encourage you to apply.

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