Customer Service Professional

1 semana atrás

São Paulo, São Paulo, Brasil beBeeExpertise Tempo inteiro US$60.000 - US$100.000
Customer Service Expert

We are seeking a highly skilled and experienced Customer Service Expert to join our team.

  1. Job Description:
  • Act as the primary point of contact for customers, providing exceptional service and support to meet their needs.
  • Develop and maintain strong relationships with customers, understanding their requirements and preferences.
  • Collaborate closely with internal stakeholders to ensure seamless delivery of services and products.
  • Analyze customer feedback and concerns, identifying areas for improvement and implementing solutions.
  1. Required Skills and Qualifications:
  • Education: Bachelor's degree in a relevant field (e.g., business, marketing, communications).
  • Experience: 2+ years of experience in a similar role, with a proven track record of success in customer service.
  • Language skills: Intermediate English language skills, with the ability to communicate effectively with customers and colleagues.
  • SAP knowledge: Experience with SAP Sales and Distribution module is an asset.
  1. Benefits:
  • Total Rewards Program: We invest in our employees' total wellbeing, offering a comprehensive rewards program that includes competitive pay, benefits, and career development opportunities.
  • Wellbeing Portal: Access to our Wellbeing Portal, which provides tools and resources to promote physical and mental health, financial stability, and personal growth.
  • Employee Discounts: Enjoy discounts on various products and services, including online shopping, cinema tickets, and gym memberships.
  1. Others:
  • Diversity and Inclusion: We celebrate diversity and promote inclusion in all aspects of our business, ensuring that everyone feels valued and respected.

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