Service Portfolio Strategist

3 semanas atrás

São Caetano do Sul, São Paulo, Brasil KEEP SIMPLE Tempo inteiro
Job Overview

As a key member of our team at KEEP SIMPLE, you will play a crucial role in shaping the future of our service portfolio. We are seeking a highly skilled and experienced professional to drive the transformation and simplification of our global service portfolio, ensuring it is functional, customer-centric, and integrated.

Key Responsibilities
  • Develop and implement strategic plans to transform and simplify our service portfolio, aligning with the latest business directions and customer needs.
  • Establish and maintain Portfolio Intelligence to provide valuable insights on our service portfolio, catering to the requirements of various stakeholder groups.
  • Support the global Service Portfolio Management Network through streamlined communication and consulting on Service Portfolio Management queries.
  • Collaborate with Service Managers to execute service design, ensuring it meets business requirements and service design guidelines.
  • Qualify service design requests and consult Service Managers on operational and commercial implications of different implementation options.
  • Contribute to management reporting and solution design requests related to Service Portfolio, Service Catalog, and Service Management.
  • Work closely with Operations, Finance, Pricing, IT Architects, and Legal teams to define and maintain processes for bringing new services to market.
  • Liaise with Service Management and Account Management teams to estimate level-of-effort and resource types required to deliver service offerings.
About Us

KEEP SIMPLE is a leading services and consulting company in the Technology sector. We integrate technology with business vision and innovative spirit, delivering cutting-edge solutions to our clients.

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