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Customer Service Representative

2 meses atrás

São Paulo, São Paulo, Brasil Teleperformance Brasil Tempo inteiro

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a Digital Content Moderator, you will be responsible for ensuring the quality and integrity of our digital content by reviewing and moderating user-generated content.

Key Responsibilities:

  • Review and moderate user-generated content to ensure compliance with our platform's policies and guidelines.
  • Identify and report any infractions or suspicious activity within the platform.
  • Collaborate with our team to ensure a safe and engaging experience for all users.
  • Provide excellent customer service and support to users through various communication channels.

Requirements:

  • High school diploma or equivalent required.
  • Advanced English language skills and native or fluent Portuguese language skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.
  • Access to training and development programs to enhance your skills and knowledge.

About Us:

Teleperformance Brasil is a leading provider of customer experience solutions, offering a range of services to help businesses deliver exceptional customer experiences. We are committed to providing a safe and inclusive work environment for all employees.