Process Improvement Manager

2 semanas atrás

São Paulo, São Paulo, Brasil DOW BRASIL IND E COM DE PRODUTOS QUIMICOS LTDA. Tempo inteiro

At Dow, we prioritize our people and are dedicated to upholding integrity, respect, and safety for our customers, employees, and the environment.

Our workforce embodies the communities we serve and the global landscape in which we operate. Their diverse backgrounds are our greatest asset. We are a collective of determined problem solvers, providing daily opportunities to contribute your insights, revolutionize industries, and shape the future. Our mission is straightforward – to foster a sustainable future for the planet through scientific innovation and collaboration. If you seek a rewarding challenge, you have come to the right place.

Dow presents an exciting opportunity for a Business Process Manager, located in Brazil.

Role Overview - Key Responsibilities

In this position, you will take charge of the analysis, design, implementation, and enhancement of digital business processes, delivering advanced operational capabilities within a specified function. You will collaborate closely with functional and business experts to align operational models and processes with IT-enabled digital solutions. You will orchestrate both functional and technical analysis and design of processes, focusing on simplification, automation, efficiency, and reliability. Additionally, you will oversee the development, optimization, implementation, and adoption of IT solutions integrated with our corporate ERP landscape, while identifying opportunities for innovation through digital capabilities to accelerate Dow's digital transformation.

This role requires a comprehensive understanding of your discipline or functional area. You will need to be familiar with best practices and their interrelations. You may lead small projects with manageable risks and resource requirements and serve as a resource for less experienced colleagues. You should also be capable of conveying complex or sensitive information and working towards consensus with others.

Your responsibilities will include analyzing and resolving intricate problems, examining information from various sources, and using judgment to evaluate both established and new solutions. Your performance will impact a range of customer, operational, project, or service activities within your team and related teams, necessitating adherence to established guidelines and policies.

Key Responsibilities:

Process Mapping – Investigate, analyze, and map business processes; identify and model critical process activities. Analysis – Detail critical process activities, pinpoint bottlenecks and sub-optimal paths; model process flows (e.g., supplier invoicing issues). Performance – Establish controls, measures, and KPIs for process performance and reliability. Optimization – Identify, test, and validate options for continuous improvement and significant enhancements. IT Enablement / Digitalization – Participate in projects to design process-based requirements, functional design, and technical design for business process enabling solutions, driving the full solution lifecycle for ERP functional design/configuration, workflow and dataflow integration (end-to-end approach), automation (RPA), and testing and implementation. End-to-End Integration – Collaborate with other Business Process Managers for comprehensive process optimization and integration. Support – Provide process and functional support regarding financial reports, purchase orders, invoices, and accruals. Business Value – Assist in translating process performance (effectiveness, efficiency) into business performance (productivity, reliability, growth) measured through value realization. Process Expertise – Support and cultivate a community of Business Process experts and act as a thought leader in a specific domain.

Qualifications:

Bachelor's degree in finance, accounting, general business, or IT discipline preferred. 8 years of relevant experience. Strong knowledge of SAP. Previous experience with Process Mapping and Process Expertise. Proficiency in English, both verbal and written.

Required Skills, Knowledge, and Abilities:

Leadership. Communication. Initiative. Interpersonal Effectiveness. Project Management. Time Management.

Benefits – What Dow Offers You

We invest in your well-being.

Dow is committed to total rewards programs that support all aspects of your life: your compensation, health, personal life, future, and career. You bring your unique background, talent, and perspective to work every day, and Dow rewards that commitment by investing in your overall well-being.

Here are just a few highlights of what you would receive as a Dow employee:

Competitive base pay and bonus opportunities across our global markets, along with locally relevant incentives. Comprehensive benefits and programs to support your physical, mental, and emotional well-being. Competitive retirement program that may include company-provided benefits, savings opportunities, and financial planning resources. Opportunities to learn and grow through training, mentoring, community involvement, and team building. A workplace culture that empowers role-based flexibility to maximize personal productivity and balance personal needs. Global Paid Time Off (PTO) policies, including paid time off for new parents and for caring for sick family members.

Join our team; together we can make a significant impact.

About Dow

Dow (NYSE: DOW) is a leading materials science company, serving customers in high-growth markets such as packaging, infrastructure, mobility, and consumer applications. Our global reach, asset integration, and commitment to sustainability enable us to achieve profitable growth and contribute to a sustainable future. We operate manufacturing sites in multiple countries and employ a diverse workforce. Dow delivered significant sales in the previous year. Learn more about our ambition to be the most innovative, customer-centric, inclusive, and sustainable materials science company by visiting our website.

Dow is committed to equal opportunities in employment, encouraging every employee to bring their whole self to work to deliver greater value and achieve a fulfilling career.

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