Team Leader for eLDM LAM
Há 3 dias
As a Team Leader for eLDM LAM, you will be responsible for ensuring the timely delivery of all service orders in the assigned local country/ies. You will work closely with the management team to meet or exceed targets for Customer Satisfaction, TDD/CDD, and LTC.
Key Responsibilities- Accountable for order management of all customer solution/service orders from receipt to local handover
- Perform Order Validation with local customers
- Help define/revise Target Delivery Date (TDD) based on customer needs/availability
- Determine adequate local entry points
- Accountable for ordering & management of all local loop requests from receipt to physical customer delivery
- Resolve ordering related issues with Carriers or Third Party Vendors
- Establish local loop delivery dates in coordination with overall customer TDD
- Proactively coordinate, track, and manage service & solution components until full delivery to customers
- Perform proactive Order Management to ensure TDD is met on all orders
- Ensure sales/provisioning databases are accurately updated at all times
- Initiate action to escalate or expedite implementation issues to minimize delays in meeting customer committed delivery dates
- Assess circuit orders optimizing resources and cost
- Manage port allocation process based
- Place and track circuit orders with local Carriers and third-party vendors
- Lead testing of circuit deliveries with Carriers until circuit fully operational
- Be the Single Point of Contact for local customers, providing status and progress reports, and managing customer relationship management questions
- Request and analyze site surveys when applicable
- Be the main point of contact for Field Engineers during installation phase
- Assist with various acceptance tests when applicable
- Incorporate and manage country-specific requirements in provisioning process
We are looking for a highly skilled and experienced professional with a sound understanding of telecommunications, messaging, hosting, and security protocols and technologies. You should have a good understanding of circuits, hardware, and associated hosting, security, and messaging, as well as the network – Network Components.
You should also have excellent organizational and planning skills, be detail-oriented, and have good time management skills. Additionally, you should have excellent communication and decision-making skills, be an independent self-starter, and have a customer-focused approach.
Fluency in English and Spanish is required, and a degree/equivalent in telecommunications is preferred. Solid experience in the specified local telecommunications area and customer service and telecommunications experience are highly desirable.
About Orange Business ServicesOrange Business Services is a leading provider of global communication solutions, with extensive experience and knowledge in international communications. We offer a comprehensive benefit program, including medical plan, dental plan, life insurance, meal allowance, transportation allowance, bonus plan, Gympass, day care, private pension fund, birthday gift (day off), give a day, get a day (day off), maternity leave, paternity leave, Orange Employee Solutions, Shiatsu, labor gymnastic, teleworking reimbursement, flexibility, friendly and caring environment, and global work environment.
DepartmentGlobal Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
ContractRegular
-
Team Leader for eLDM LAM
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Services Tempo inteiroAbout the RoleAs a Team Leader for eLDM LAM, you will be accountable for the on-time delivery of all service orders in the assigned local country/ies. Your primary goal is to meet or exceed the targets set by management with regards to Customer Satisfaction, TDD/CDD, LTC, and Overdue Orders.You will be responsible for order management of all customer...
-
Team Leader for eLDM LAM
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Services Tempo inteiroAbout the RoleAs a Team Leader for eLDM LAM, you will be accountable for the on-time delivery of all service orders in the assigned local country/ies. Your primary goal is to meet or exceed the targets set by management with regards to Customer Satisfaction, TDD/CDD, LTC, and Overdue Orders.You will be responsible for order management of all customer...
-
Team Leader for eLDM LAM
Há 4 dias
Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Tempo inteiroJob SummaryAs a Team Leader for eLDM LAM at Orange Business, you will be responsible for ensuring the timely delivery of service orders in assigned local countries. You will work closely with customers to meet or exceed targets set by management regarding customer satisfaction. Your key responsibilities will include managing order delivery, resolving issues...
-
Engineering Team Leader
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Remote Tempo inteiroAbout the RoleWe are seeking an experienced Engineering Team Leader to join our team at Remote. As a key member of our engineering organization, you will be responsible for leading a distributed team of backend and frontend engineers, working closely with the Product Manager and stakeholders on the product roadmap and defining the problems to solve.Key...
-
Team Leader
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroAbout Tiffany & Co.Tiffany & Co. is a luxury jeweler and specialty retailer renowned for its exquisite designs, romantic ideals, and iconic Blue Box. With a rich heritage of celebrated artists, historic milestones, and magnificent jewelry, Tiffany & Co. creates a legacy of excellence that inspires its employees every day.Job SummaryWe are seeking a dynamic...
-
Team Leader
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroAbout Tiffany & Co.Tiffany & Co. is a luxury jeweler and specialty retailer renowned for its exquisite designs, romantic ideals, and iconic Blue Box. With a rich heritage of celebrated artists, historic milestones, and magnificent jewelry, Tiffany & Co. creates a legacy of excellence that inspires its employees every day.Job SummaryWe are seeking a dynamic...
-
Team Leader
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroKey Responsibilities:As a Team Manager at Tiffany & Co., you will be responsible for:Leading a team of professionals to achieve business objectives and drive growth.Developing and implementing strategies to improve team performance and efficiency.Collaborating with cross-functional teams to achieve business goals and objectives.Providing guidance and support...
-
Team Leader
2 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroKey Responsibilities: Oversee daily operations and ensure effective team performance. Facilitate communication and collaboration among team members. Implement strategies to enhance productivity and efficiency. Monitor and evaluate team progress towards goals. Provide guidance and support to team members in their professional development. Qualifications: ...
-
Quality Technical Team Leader
1 dia atrás
Rio de Janeiro, Rio de Janeiro, Brasil Goodyear Tempo inteiroJob DescriptionAs a Quality Technical Team Leader at Goodyear, you will be responsible for leading the quality team to ensure compliance with Goodyear quality standards, customer specifications, and regulatory requirements. You will develop, implement, and enforce work procedures to ensure quality products at an economical cost.Main Responsibilities:Ensure...
-
Team Leader
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroKey Responsibilities:As a Team Manager at Tiffany & Co., you will be responsible for:Leading a team of professionals to achieve business objectives and drive results.Developing and implementing strategies to improve team performance and productivity.Collaborating with cross-functional teams to achieve business goals and objectives.Providing guidance and...
-
Team Leader
2 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroKey Responsibilities: Oversee daily operations and ensure team efficiency.Facilitate communication and collaboration among team members.Implement strategies to enhance productivity and performance. Qualifications: Proven experience in a managerial role.Strong leadership and interpersonal skills.Ability to motivate and guide team members towards achieving...
-
Country Driver Acquisition Team Leader Position in Brazil
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Indrive Tempo inteiroCountry Driver Acquisition Team Leader OpportunityWe are expanding our Driver Acquisition Department and seeking a Country lead to join our team in Brazil.This professional will be responsible for the performance of the team, ensuring the successful acquisition of drivers in the country.The ideal candidate will have strong leadership skills, excellent...
-
Team Leader
2 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Tiffany & Co. Tempo inteiroKey Responsibilities: Oversee daily operations and ensure alignment with company objectives.Foster a collaborative environment that encourages team growth and development.Implement strategies to enhance productivity and efficiency within the team. Qualifications: Proven experience in a managerial role within a corporate setting.Strong leadership skills with...
-
Hemodialysis Team Leader
Há 11 horas
Rio de Janeiro, Rio de Janeiro, Brasil Fresenius Medical Care Tempo inteiroJob SummaryFresenius Medical Care is seeking a highly skilled and experienced Hemodialysis Team Leader to join our team. As a Hemodialysis Team Leader, you will be responsible for providing day-to-day direction and supervision to assigned direct patient care staff, ensuring the safe and effective delivery of patient care in compliance with standards outlined...
-
Veterinary Affairs Team Lead
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Colgate Tempo inteiroJob Title: Professional Consulting Veterinarian SupervisorColgate-Palmolive is seeking a highly skilled and experienced Professional Consulting Veterinarian Supervisor to join our Veterinary Affairs Team (PVA). This role is responsible for leading the team in executing the integrated program to strengthen our engagement with the Veterinary Community.Main...
-
Talent Management Leader
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil The Coca-Cola Company Tempo inteiroJob Summary:We are seeking a highly skilled Talent Management Director to join our team at The Coca-Cola Company. As a key member of our HR team, you will be responsible for developing and implementing talent management programs that drive business results.Key Responsibilities:Develop and implement talent management strategies that align with business...
-
Team Leader
Há 1 mês
Rio de Janeiro, Rio de Janeiro, Brasil Randstad Brasil Tempo inteiroTemos um desafio para as pessoas que:Vibram energia empreendedora: são movidas pela curiosidade, nunca desistem e estão focadas em superar seus próprios limites;Dão o máximo, porque adoram trabalhar com compromisso e dedicação;Encaram as mudanças como oportunidades e aprendem com seus erros;A excelência e a execução são primordiais na sua forma...
-
Shop Leader
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Halliburton Energy Services Tempo inteiroWe are seeking a skilled and experienced professional to join our team as a Shop Leader. As a key member of our operations team, you will play a critical role in maintaining and repairing down-hole equipment and surface equipment.Key Responsibilities:Coordinate the activities involved in maintaining and repairing down-hole equipment and surface...
-
Veterinary Affairs Team Lead
Há 9 horas
Rio de Janeiro, Rio de Janeiro, Brasil Colgate Tempo inteiroJob Title: Professional Consulting Veterinarian SupervisorA key role within the Veterinary Affairs Team at Colgate-Palmolive, the Professional Consulting Veterinarian Supervisor is responsible for leading the team in executing the integrated program to strengthen engagement with the veterinary community.Main Responsibilities:Manage a team of PVCs who conduct...
-
Shop Leader
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Halliburton Energy Services Tempo inteiroWe are seeking a skilled professional to join our team as a Shop Leader. As a key member of our operations team, you will be responsible for coordinating the maintenance and repair of downhole equipment and surface equipment.Key Responsibilities:Coordinate the activities involved in maintaining and repairing downhole equipment and surface equipment.Promote...