Sales Operations Analyst

3 semanas atrás

São Paulo, São Paulo, Brasil Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) Tempo inteiro

About the Role

Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) is seeking a highly motivated and analytical Sales Operations Intern to join our Latin America (LATAM) Reporting and Analytics team in Sao Paulo, Brazil. In this role, you will help us provide the highest quality data to our stakeholders by delivering accurate, reliable, and comprehensive information.

Key Responsibilities

  • Analyze existing processes and systems in the Sales team to identify areas for improvement.
  • Create new, improved systems and processes using our technology to enhance sales performance.
  • Analyze business practices and communicate new processes to the Sales team.
  • Support sales opportunity management in a customer relationship management (CRM) tool like Salesforce.com (SFDC).
  • Oversee monthly and quarterly processes, including data analysis and reconciliations.
  • Be responsible for operational input into various projects.
  • Communicate closely with other functions, including Finance, Channel Operations, Marketing, Sales, and Services teams.
  • Investigate ways to improve reporting and create user-friendly sales figure reports for the field teams.
  • Deliver training for Sales and other functions.

Requirements

  • Bachelor's degree ongoing, preferably in business, IT, or engineering, with graduation at least in December 2025.
  • Background using SFDC or other customer relationship management (CRM) tools or Office systems (spreadsheet, word, and presentations tools).
  • Excellent spreadsheet management (Excel, LibreCalc, Google Sheets).
  • Excellent communication and interpersonal skills, with demonstrated experience communicating value, progress, and status of sales business to required stakeholders and different audiences.
  • Great interpersonal skills with the ability to work as part of a team.
  • Fluent written and verbal communication skills in English.

About Red Hat

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open.

Diversity, Equity & Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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