Gaming Community Expansion Specialist

Há 2 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeCommunity Tempo inteiro R$29.628 - R$29.832
Community Engagement Specialist

We are looking for a talented Community Engagement Specialist to join our team. As a key member of our community outreach initiative, you will be responsible for fostering a positive and engaging environment for our members and followers.

About the Role:

The primary goal of this position is to develop and implement effective strategies to grow and expand our community on Discord platforms. This may include partnerships, promotions, collaborations, events, contests, and more.

Key Responsibilities:

  • Interact with our community on Discord and social media platforms, responding to comments and queries in a timely manner and monitoring customer reviews.
  • Generate, edit, publish, and share engaging content daily, including original text, photos, videos, and news. Organize regular community events and initiatives to keep members engaged and informed.
  • Implement strategies to grow and expand our community on Discord platforms, including partnerships, promotions, collaborations, events, contests, and more.
  • Oversee and control the conversation within the community to ensure guidelines and rules are adhered to. Manage conflicts and handle community disputes diplomatically.
  • Monitor and report on feedback and online reviews from the community, liaising with the team to ensure community feedback is acknowledged and considered in our products/services development.
  • Work closely with the Game Development Team to make sure community needs and aligned with development decisions.
  • Monitor and analyze the success of community engagement using community engagement tools, social media marketing tools, and Google Analytics.

Requirements:

  • Native Portuguese speaker, with good verbal and written command in English; Spanish is a plus.
  • At least 2 years of experience in community management in the video game industry.
  • Passion for gaming.
  • Knowledge of forums, social media administration and best practices, and content creation tools.
  • Experience with Discord.
  • Ability to plant content delivery and to accommodate product deadlines.
  • Ability to identify and track relevant community metrics.
  • Experience with gaming trends.
  • Ability to interpret website traffic.
  • Understanding of crypto.

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