
Financial Operations Expert
Há 3 dias
Our organization seeks an Accountant who will work directly with customers to assure cash collection, addressing outstanding payment and billing questions. This position involves leading efforts to dive deep into customer data, inventing and simplifying processes, providing excellent customer service and business support, aligned to global policies and interacting with different geographies.
This role is based in São Paulo. The ideal candidate should have experience in accounts receivable or payable, knowledge of key financial performance indicators (KPIs) to analyze data, proficiency in standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills, and experience using data to influence business decisions.
Key Responsibilities- Review accounts receivable aging reports daily to identify delinquent invoices requiring immediate action.
- Determine the reason for delinquency, work cooperatively with customers, and resolve it according to collection policies.
- Thoroughly document all collection efforts for each assigned account in the appropriate tool and report.
- Investigate invoice and billing discrepancies to ensure timely, accurate receivables according to due dates.
- Provide timely follow-up on payment arrangements and drive actions to reduce days sales outstanding (DSO).
- Identify and implement best practices to improve order-to-cash operations, document operating procedures for complex customers, and recognize escalation trends.
- Partner with and influence sales, billing, shared services, and other teams to resolve defects and leverage data from numerous databases and internal tools to perform reporting and analysis.
Our team values diverse experiences and encourages candidates to apply even if they don't meet all the preferred qualifications and skills. If your career path has been unconventional, we want to hear from you
Why We're a Great Place to WorkOur organization empowers employees to learn and be curious, fostering a culture of inclusion that celebrates our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
We continuously raise our performance bar to become Earth's Best Employer. Endless knowledge-sharing, mentorship, and career-advancing resources are available to help you develop into a better-rounded professional.
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