Field Operations Coordinator

Há 6 dias

Jundiaí, São Paulo, Brasil beBeeFieldOperations Tempo inteiro R$90.000 - R$120.000

Job Title: Field Operations Coordinator

Overview:

We are seeking a highly skilled and organized Field Operations Coordinator to join our team. The successful candidate will be responsible for coordinating the After-Sales Analysts/Engineers team and the field team, fostering their skills development.

Key Responsibilities:

  • Technical Support: Provide technical support to customers, clarifying their inquiries;
  • Service Excellence: Maintain service excellence, setting goals, monitoring and evaluating received service requests against provided solutions, and tracking customer satisfaction surveys for each completed service;
  • Process Improvement: Seek continuous process improvement by reviewing Installation, Assembly, and Commissioning Instructions whenever necessary;
  • Issue Resolution: Ensure effective field issue resolution, coordinating analysis and diagnosis of equipment failures and making necessary decisions to minimize warranty costs;
  • Team Development: Keep the team technically up to date by identifying training needs and planning sessions in Brazil or abroad;
  • Equipment Analysis: Critically analyze equipment failures to determine whether the service falls within the warranty policy or needs to be forwarded to the TLM area;
  • Cost Optimization: Continuously seek cost optimization, analyzing processes, types of executed services, suppliers, and related costs to take actions that reduce expenses and increase profitability;
  • Schedule Management: Ensure the assembly schedule deadlines are met, tracking progress, identifying and analyzing potentially critical situations, and taking necessary actions with the team or service providers to meet timeline and budget expectations.

Required Qualifications:

  • Bachelor's degree in Electrical Engineering;
  • Advanced/Fluent English language skills;
  • Specific knowledge of Medium Voltage Protection and Control Systems;
  • Experience in people management.

Preferred Qualifications:

  • Experience in After-Sales operations;
  • Knowledge of Siemens Portfolio - SIPROTEC 5/Reyrolle.

Behavioral Skills:

  • Adaptability;
  • Assertiveness;
  • Ability to work with professionals of various seniority levels;
  • Conflict management;
  • Problem-solving skills.

  • Field service coordinator

    2 semanas atrás

    Jundiaí, São Paulo, Brasil Netvagas Tempo inteiro

    Join to apply for the Field service coordinator role at Netvagas 3 days ago Be among the first 25 applicants Join to apply for the Field service coordinator role at Netvagas Share People Hub, in partnership with Siemens, is looking for a Field Service Coordinator to work in a hybrid model in Jundiaí/SP.Position Challenges | Key...

  • Field service coordinator

    4 semanas atrás

    Jundiaí, São Paulo, Brasil Netvagas Tempo inteiro

    Join to apply for the Field service coordinator role at Netvagas3 days ago Be among the first 25 applicantsJoin to apply for the Field service coordinator role at NetvagasShare People Hub, in partnership with Siemens, is looking for a Field Service Coordinator to work in a hybrid model in Jundiaí/SP.Position Challenges | Key Responsibilities:Coordinate the...

  • Operations Coordinator

    Há 5 dias

    Jundiaí, São Paulo, Brasil beBeeService Tempo inteiro R$72.000 - R$108.000

    We are seeking an accomplished Service Operations Coordinator to lead our team and foster exceptional customer experiences.Key Responsibilities:Team Leadership: Coordinate the service team, ensuring seamless collaboration and skill development;Technical Support: Provide expert technical assistance to customers, addressing their inquiries and concerns with...

  • Field service coordinator

    Há 2 dias

    Jundiaí, São Paulo, Brasil Netvagas Tempo inteiro

    Overview Share People Hub, in partnership with Siemens, is looking for a Field Service Coordinator to work in a hybrid model in Jundiaí/SP. Position Challenges | Key Responsibilities: Coordinate the After-Sales Analysts/Engineers team as well as the field team, fostering their skills development; Provide technical support to customers, clarifying their...

  • Field Services Operations Specialist

    Há 3 dias

    Jundiaí, São Paulo, Brasil beBeeHealthcare Tempo inteiro R$80.000 - R$120.000

    Job DescriptionAs a Field Services Operations Specialist, you will be responsible for executing technical tasks and planning to support customer equipment and systems. This role covers a broad scope of activities, including installation, commissioning, maintenance, and evaluation of customers' equipment and systems.Completes technical tasks, prioritizes...

  • Technical Operations Specialist

    Há 3 dias

    Jundiaí, São Paulo, Brasil beBeeFieldService Tempo inteiro R$59.852 - R$90.486

    Field Service CoordinatorWe are seeking a Field Service Coordinator to work in a hybrid model. This is a critical role that requires strong technical skills, excellent communication abilities and effective problem-solving strategies.Key Responsibilities:Coordinate the team and provide technical support to customers;Maintain service excellence by setting...

  • Senior Financial Operations Specialist

    Há 6 dias

    Jundiaí, São Paulo, Brasil beBeeFinancial Tempo inteiro R$600.000 - R$1.000.000

    Financial Operations CoordinatorWe are seeking a highly skilled Financial Operations Coordinator to join our team. The successful candidate will have the ability to manage and analyze financial data, prepare reports, handle accounts payable and receivable, cash flow management, bank reconciliation, financial operations control, payments and receipts,...

  • Material Planning Coordinator

    Há 5 dias

    Jundiaí, São Paulo, Brasil beBeeSupply Tempo inteiro R$45.000 - R$75.000

    Job DescriptionWe are seeking a Jr Analyst to support our supply chain operations in Jundiai, Brazil. As a key member of the team, you will play a critical role in ensuring the timely delivery of parts to our customers.Monitor deliveries from local suppliers and analyze part availability for customer service.Manage performance metrics and follow up on vendor...

  • Service Operations Specialist

    1 dia atrás

    Jundiaí, São Paulo, Brasil beBeeElectricity Tempo inteiro R$63.000 - R$93.000

    Job OpportunityWe are seeking a skilled professional to fill the role of Service Operations Specialist. The ideal candidate will have experience in coordinating teams and providing technical support to customers.This is a unique opportunity to join our organization and contribute to the growth and development of our team. As a Service Operations Specialist,...

  • Commercial Coordinator

    Há 2 dias

    Jundiaí, São Paulo, Brasil AGCO Corporation Tempo inteiro

    Overview Join to apply for the Commercial Coordinator role at AGCO Corporation . This position is crucial for the implementation of the Massey Ferguson's Farmer First and Full Portfolio strategies in national territory. The candidate will be responsible for leading the execution of the Retail Process and its correlated programs and actions, through the...