Online Engagement Specialist
1 dia atrás
We are seeking an exceptional individual to represent high-profile content creators by engaging with their audiences through real-time online chat. This is a remote position offering a competitive fixed rate plus commission.
Key Responsibilities:- Engage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.
- Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
- Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
- Maintain detailed records of conversations and transactions in CRM systems.
- Collaborate with team members to optimize chat strategies and share best practices.
- Uphold the highest standards of professionalism and confidentiality at all times.
- Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
- Exceptional written communication skills and the ability to multitask across multiple chat sessions.
- High emotional intelligence and a genuine passion for customer engagement and satisfaction.
- Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
- Track record of meeting or exceeding sales targets in a fast-paced environment.
- Familiarity with CRM tools and online chat software.
- Ability to work independently and as part of a remote team.
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Manaus, Amazonas, Brasil Orca Communications Tempo inteiroOnline Chatting Specialist for Content CreatorsJoin to apply for the Online Chatting Specialist for Content Creators role at Orca CommunicationsOnline Chatting Specialist for Content Creators1 day ago Be among the first 25 applicantsJoin to apply for the Online Chatting Specialist for Content Creators role at Orca CommunicationsGet AI-powered advice on this...
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Manaus, Amazonas, Brasil Orca Communications Tempo inteiroOnline Chatting Specialist for Content Creators Join to apply for the Online Chatting Specialist for Content Creators role at Orca Communications Online Chatting Specialist for Content Creators 1 day ago Be among the first 25 applicants Join to apply for the Online Chatting Specialist for Content Creators role at Orca Communications Get AI-powered advice...
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