Customer Experience Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Enghouse Tempo inteiro

We are seeking a skilled Customer Experience Specialist to join our team at Enghouse Systems Limited. As a leading global provider of enterprise software solutions, we are strengthening our support team and looking for a technical problem solver to help us deliver exceptional customer experiences.

About the Company:

Our company is a leading global provider of enterprise software solutions serving a variety of distinct vertical markets. We are dedicated to helping our customers achieve their goals through innovative solutions and exceptional service.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and other communication channels
  • Analyze and resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Continuously improve technical knowledge and skills to stay up-to-date with industry developments

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced team environment


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