Incident/Problem Resolution Specialist

TSYS Servicos de Transacoes Eletronicas is seeking a skilled Incident Resolution Specialist to join our Software Applications team. As an Incident Resolution Specialist, you will play a critical role in ensuring the smooth operation of our payment solutions.Key Responsibilities:Enter and participate in the scope and impact evaluation of an incident into the...

TSYS Servicos de Transacoes Eletronicas is seeking a skilled Incident Resolution Specialist to join our Software Applications team. This role is responsible for analyzing and resolving incidents that impact client service delivery.Key Responsibilities:Enter and participate in the scope and impact evaluation of an incident into the corporate ticketing system...

Incident Resolution SpecialistAt Databricks, we're seeking a skilled Incident Resolution Specialist to lead urgent customer situations to resolution. As a key member of our team, you'll manage frequent, high-quality updates to all internal and external stakeholders, advocating with engineering and leadership on behalf of our customers to ensure escalations...

At Databricks, we are seeking a skilled Incident Resolution Specialist to lead urgent customer situations to resolution. This role requires a strong technical background and excellent communication skills to manage frequent, high-quality updates to all internal and external stakeholders.The impact you will have:Drive critical customer escalations or...

Job Summary:At Databricks, we are seeking a skilled Incident Resolution Specialist to join our team. As an Incident Manager, you will utilize your technical expertise and resourcefulness to lead urgent customer situations to resolution.Key Responsibilities:Drive critical customer escalations or widespread outages to conclusion and resolution.Escalate to...

Incident Analyst SeniorAt TSYS Servicos de Transacoes Eletronicas, we are driven by our passion for success and our commitment to delivering best-in-class payment technology and software solutions. We are seeking an experienced Incident Analyst Senior to join our dynamic team and contribute to our growth in Latin America & The Caribbean.Key...

Job Summary:At Databricks, we are seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for leading urgent customer situations to resolution, managing frequent updates to internal and external stakeholders, and advocating with engineering and leadership on behalf of customers.Key Responsibilities:Drive...

At Databricks, an Incident Manager plays a pivotal role in leading urgent customer situations to resolution. This position requires a unique blend of technical expertise and resourcefulness to manage frequent, high-quality updates to internal and external stakeholders. The impact you will have: Drive critical customer escalations or widespread outages to...

We're looking for a skilled Incident/Problem Manager to join our Global IT Service Management Team at Iron Mountain. The right candidate will play a crucial role in ensuring the smooth operation of IT services by swiftly detecting, responding to, and mitigating service-impacting events.As an Incident/Problem Manager, you'll leverage data analytics and ITIL...

Job Title: Senior Resolution SpecialistDepartment & Team: CSSJob Reports to: Head of Resolution ManagementLocation: Sao Paulo, BrazilGenesys is currently recruiting for a Senior Resolution Specialist, LATAM. In this role, you will be a member of the Resolution Management team in the Product Support Organization. The purpose of the Resolution Management team...

Dispute Resolution SpecialistAt Whizz, we're revolutionizing the transportation industry for delivery drivers. Our mission is to provide reliable and convenient mobility solutions, accessible to everyone, regardless of financial or credit history. We offer a range of vehicle ownership and financing options to democratize access and drive success for our...

At Fiserv, we're seeking a skilled Incident Management Specialist to join our team. As a Crisis Resolution Lead, you'll be responsible for managing and leading technical or multidisciplinary teams in War-Rooms related Critical-Major-Crisis Incidents.Key responsibilities include:Providing Incident Information / Communication Report during and after incident...

Job Title: Senior Resolution SpecialistAt Genesys, we're seeking a highly skilled Senior Resolution Specialist to join our Resolution Management team. As a key member of our Product Support Organization, you'll play a critical role in ensuring that customer escalations are resolved quickly and effectively.Key Responsibilities:Manage and resolve complex...

At Diebold Nixdorf, we are seeking a highly skilled and experienced Customer Service Resolution Specialist to join our team in São Paulo. This is a unique opportunity for you to utilize your expertise in issue resolution, customer service, and teamwork to deliver exceptional results.About the Role:As a Customer Service Resolution Specialist, you will be...

At Fiserv, we are seeking a skilled Incident Management Specialist to join our team. As a key member of our technical operations group, you will be responsible for managing and leading technical teams in war-rooms related to critical-major-crisis incidents.Key responsibilities include:Providing incident information and communication reports during and after...

Descrição do Cargo:Nossa empresa está à procura de um profissional qualificado para ocupar o cargo de Gerente de Incidentes e Problemas. O candidato ideal deve ter habilidades em análise de incidentes e problemas, além de experiência em gestão de equipes e comunicação eficaz.Responsabilidades:Coordenar e monitorar incidentes de TI para restaurar os...

Estamos procurando por uma pessoa apaixonada por tecnologia que seja capaz de realizar as funções de analista e gestora de incidentes e problemas.Nossa oportunidade é híbrida com jornada de trabalho flexível (40 horas semanais) e o modelo de contratação é CLT.Atividades:Coordenar e monitorar incidentes de TI com objetivo de restaurar a estabilidade...

Nossa OportunidadeEstamos à procura de uma pessoa que possa realizar as funções de analista de incidentes e problemas, com foco em solucionar problemas e restaurar serviços de TI.Atividades:Coordenar, monitorar e solucionar incidentes de TI;Abrir e gerenciar problemas, promovendo reuniões e alinhamentos entre equipe;Identificar causas raiz e criar...

Estamos procurando uma pessoa apaixonada por tecnologia para assumir o papel de Gestora de Incidentes e Problemas.Essa oportunidade é perfeita para quem busca uma função dinâmica e está disposto a trabalhar em uma jornada de trabalho flexível (40 horas semanais) com modelo de contratação CLT.Atividades:Coordenar e solucionar incidentes de TI com...

Estamos procurando por uma pessoa apaixonada por tecnologia que possa realizar as funções de analista e coordenar, monitorar e solucionar incidentes de TI com objetivo de restaurar a normalidade das operações.Nossa oportunidade é Híbrida com jornada de trabalho flexível (40 horas semanais) e o modelo de contratação é CLT.Atividades:Realizar...