Incident Resolution Specialist

TSYS Servicos de Transacoes Eletronicas is seeking a skilled Incident Resolution Specialist to join our Software Applications team. As an Incident Resolution Specialist, you will play a critical role in ensuring the smooth operation of our payment solutions.Key Responsibilities:Enter and participate in the scope and impact evaluation of an incident into the...

TSYS Servicos de Transacoes Eletronicas is seeking a skilled Incident Resolution Specialist to join our Software Applications team. This role is responsible for analyzing and resolving incidents that impact client service delivery.Key Responsibilities:Enter and participate in the scope and impact evaluation of an incident into the corporate ticketing system...

Incident Resolution SpecialistAt Databricks, we're seeking a skilled Incident Resolution Specialist to lead urgent customer situations to resolution. As a key member of our team, you'll manage frequent, high-quality updates to all internal and external stakeholders, advocating with engineering and leadership on behalf of our customers to ensure escalations...

Incident Analyst SeniorAt TSYS Servicos de Transacoes Eletronicas, we are driven by our passion for success and our commitment to delivering best-in-class payment technology and software solutions. We are seeking an experienced Incident Analyst Senior to join our dynamic team and contribute to our growth in Latin America & The Caribbean.Key...

Job Summary:At Databricks, we are seeking a skilled Incident Resolution Specialist to join our team. As an Incident Manager, you will utilize your technical expertise and resourcefulness to lead urgent customer situations to resolution.Key Responsibilities:Drive critical customer escalations or widespread outages to conclusion and resolution.Escalate to...

At Databricks, we are seeking a skilled Incident Resolution Specialist to lead urgent customer situations to resolution. This role requires a strong technical background and excellent communication skills to manage frequent, high-quality updates to all internal and external stakeholders.The impact you will have:Drive critical customer escalations or...

Job Summary:At Databricks, we are seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for leading urgent customer situations to resolution, managing frequent updates to internal and external stakeholders, and advocating with engineering and leadership on behalf of customers.Key Responsibilities:Drive...

Job Title: Senior Resolution SpecialistDepartment & Team: CSSJob Reports to: Head of Resolution ManagementLocation: Sao Paulo, BrazilGenesys is currently recruiting for a Senior Resolution Specialist, LATAM. In this role, you will be a member of the Resolution Management team in the Product Support Organization. The purpose of the Resolution Management team...

About the OpportunityThe Incident and Problem Manager will play a crucial role in our Global IT Service Management Team, ensuring the smooth operation of IT services by swiftly detecting, responding to, and mitigating service-impacting events.This position is ideal for those with a background in infrastructure or application support, ready to transition into...

Dispute Resolution SpecialistAt Whizz, we're revolutionizing the transportation industry for delivery drivers. Our mission is to provide reliable and convenient mobility solutions, accessible to everyone, regardless of financial or credit history. We offer a range of vehicle ownership and financing options to democratize access and drive success for our...

At Fiserv, we're seeking a skilled Incident Management Specialist to join our team. As a Crisis Resolution Lead, you'll be responsible for managing and leading technical or multidisciplinary teams in War-Rooms related Critical-Major-Crisis Incidents.Key responsibilities include:Providing Incident Information / Communication Report during and after incident...

Job Title: Senior Resolution SpecialistAt Genesys, we're seeking a highly skilled Senior Resolution Specialist to join our Resolution Management team. As a key member of our Product Support Organization, you'll play a critical role in ensuring that customer escalations are resolved quickly and effectively.Key Responsibilities:Manage and resolve complex...

At Diebold Nixdorf, we are seeking a highly skilled and experienced Customer Service Resolution Specialist to join our team in São Paulo. This is a unique opportunity for you to utilize your expertise in issue resolution, customer service, and teamwork to deliver exceptional results.About the Role:As a Customer Service Resolution Specialist, you will be...

At Fiserv, we are seeking a skilled Incident Management Specialist to join our team. As a key member of our technical operations group, you will be responsible for managing and leading technical teams in war-rooms related to critical-major-crisis incidents.Key responsibilities include:Providing incident information and communication reports during and after...

About the Role:Fiserv is seeking a skilled Incident Management Specialist to join our team. As a key member of our service management team, you will be responsible for managing and leading technical or multidisciplinary teams in War-Rooms related Critical-Major-Crisis Incidents.Key Responsibilities:Manage and lead technical or multidisciplinary teams in...

Unlock your potential and make a meaningful impact at Fiserv, a global leader in payments and financial technology. We're seeking a skilled Incident Management professional to join our team and help us deliver exceptional service to our clients.About the RoleAs an Incident Management Specialist, you will be responsible for leading technical or...

About the Role:The Critical Situation Manager will be a key member of our global Escalation Management Team, responsible for managing and driving action and accountability for complex escalations with our enterprise and critical accounts. This individual will act as the primary voice of reason, bringing order to chaotic situations and strengthening customer...

We're looking for a skilled Incident/Problem Manager to join our Global IT Service Management Team at Iron Mountain. The right candidate will play a crucial role in ensuring the smooth operation of IT services by swiftly detecting, responding to, and mitigating service-impacting events.As an Incident/Problem Manager, you'll leverage data analytics and ITIL...

About World Business Lenders, LLC As a dynamic and rapidly growing U.S.-based company with a 100% remote workforce, World Business Lenders, LLC is looking for a skilled and experienced REO Asset Resolution Specialist to join our Asset Resolution/REO team.Responsibilities:Key ResponsibilitiesPortfolio Management: Update, track, and maintain all details for...

**IT Support Specialist Role**At Cognizant, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a crucial role in providing top-notch technical support to our clients.**Key Responsibilities**- Collaborate with cross-functional teams to identify and resolve technical issues.- Conduct thorough analysis of...