Technical Application Support Specialist

Há 14 horas

Porto Alegre, Rio Grande do Sul, Brasil beBeeApplication Tempo inteiro R$60.000 - R$85.000

The Application Support Specialist role provides technical and functional support for business-critical applications.

Key Responsibilities:

  • Provide Level 2/3 support for key enterprise systems, including LIMS, EHS platforms, and IoT data collection.
  • Troubleshoot incidents, service requests, and change requests to ensure timely resolution and minimal business disruption.
  • Monitor application health, performance, and integrations across the organization.
  • Support end users globally, ensuring high-quality service and clear communication.
  • Maintain accurate documentation, audit trails, and compliance with regulatory standards.
  • Participate in system upgrades, testing, and deployment activities to drive innovation.
  • Ensure seamless integration and data flow between applications and enterprise systems.

Required Skills & Qualifications:

  • Experience supporting complex applications in manufacturing, quality, EHS, or IoT environments.
  • Proficiency in Spanish and Portuguese language required.
  • Familiarity with SQL, Windows, Azure, and integration platforms essential.
  • Strong analytical and troubleshooting skills.
  • Ability to work collaboratively with global teams and support users across multiple regions.
  • Excellent communication and documentation skills.

Preferred Qualifications:

  • Experience with cloud-based solutions and real-time production monitoring.
  • Knowledge of compliance and regulatory requirements in manufacturing industries.

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