Operational Coordinator

Há 3 dias

Belo Horizonte, Minas Gerais, Brasil beBeeOperations Tempo inteiro R$55.152 - R$80.800
Job Overview

We are seeking an exceptional Operational Coordinator to join our team. In this role, you will play a vital part in ensuring seamless operations and delivering outstanding customer experiences.

Main Responsibilities:
  • Coordinate daily planning and preparation to guarantee swift unit setup and smooth guest arrival processes.
  • Manage the move-in process, overseeing entry methods, registrations, parking assignments, and guest requests to ensure a seamless experience.
  • Collaborate with internal and external teams to promptly resolve urgent maintenance issues through organized work orders.
  • Optimize resource allocation by matching activities with suitable resources and grouping tasks for efficient issue resolution.
  • Review, validate, and dispute reports sent from vendors post-move out, and calculate and communicate any charges post-stay from our vendors.
  • Evaluate and enhance operational processes to identify common pain points and contribute to continuous improvement initiatives.
Requirements:
  • Bachelor's degree in business, hospitality, or a relevant field.
  • 2-4 years of working experience with solid operational exposure.
  • Proficiency in computer skills.
  • Strong organizational, problem-solving, and multitasking skills.
  • Excellent attention to detail and communication skills.

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