Content Community Liaison Specialist

Há 3 dias


Manaus, Amazonas, Brasil beBeeEngager Tempo inteiro US$30.000 - US$50.000
Job Description

We are seeking a highly skilled professional to engage with content creators' online communities via live chat, ensuring a seamless and personalized experience for fans and followers.

  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.

Ideal Candidate Profile

  • Proven experience in customer support, sales, or chat moderation is essential.
  • Exceptional written communication skills, high emotional intelligence, and genuine passion for customer engagement are required.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Familiarity with CRM tools and online chat software is necessary.

Benefits

  • Competitive compensation package including fixed base rate and commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.

Why Work With Us?

  • Work remotely with flexible scheduling options.
  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic, supportive team that values innovation and results.


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