
Lead Community Manager
Há 15 horas
Immerse yourself in a dynamic environment where creativity meets innovation.
About the RoleWe are seeking a highly motivated Team Lead to spearhead our Community Support organization. As a key member of our team, you will be responsible for managing a remote team, engaging with customers and designers on a deeper level, and providing exceptional experiences.
Key Responsibilities- Hire, onboard, and manage a team of community agents
- Create tools, assessments, and evaluation checklists to measure progress
- Monitor and address concerns or issues proactively
- Develop a quality assurance program to ensure consistent standards
- Collaborate with the Head of Support to establish benchmarks and metrics
- Identify areas for improvement and provide coaching to optimize efficiency
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Community Lead
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Community Manager
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Community Manager
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Senior Community Lead
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Community Manager
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Community Manager
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