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Technical Implementation Specialist

2 meses atrás

São Paulo, São Paulo, Brasil SAP Tempo inteiro

About the Role

We are seeking a highly skilled and experienced Technical Implementation Specialist to join our team at SAP. As a key member of our implementation team, you will be responsible for assisting with the implementation of Ariba OnDemand solutions, including solutions design, business rule development, user interface configuration and customization, external system integration, technical/end-user training, and project management.

Key Responsibilities

  • Drive the implementation of best-in-class business processes on SAP Ariba cloud solutions
  • Assist customers with data extraction from their existing systems, ensuring adherence to data specifications, and resulting in successful integration with Ariba OnDemand solutions
  • Influence client opinions and decisions leveraging proven best practices
  • Act as a liaison between the customer and various groups within Ariba, including Technical Support, Sales, Engineering, and Solutions Marketing

Customer Focus

You will be responsible for customer satisfaction during the successful deployment of solutions, maintaining regular communications with Customer representatives to keep them apprised of current project status.

Ariba Solution Expertise

You will be conversant in features, functionality, and applicability of the following Ariba OnDemand Solutions:

  • Procure to Pay, Procure-to-order, Invoice Pro, Procurement Content, and Services Procurement (Field Glass)
  • Build solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the customer)
  • Be willing to continuously learn new features (and occasionally new technology) and adapt to changing cloud technology and deployment methodologies

Teamwork

You will work with and often lead internal and external resources to optimize customer impact, proactively collaborating and driving the internal team to anticipate and respond to issues that could impact solution deployment.

Qualifications and Experience

  • Technical education background (IT, Engineering Degree, Physical Sciences)
  • Professional experience (technical consulting or custom development)
  • Experience with systems implementation process/methodology, including Waterfall and Agile approaches
  • Experience implementing or supporting an on-demand solution
  • Experience implementing or supporting an ERP system (Oracle, SAP, and PeopleSoft)
  • Experience providing software demos/training
  • Experience deploying systems based on object-oriented platforms
  • Experience working with Ariba products
  • High level of competency in process design and configuration

Preferred Knowledge

  • Understanding of procurement and/or Accounts Payable
  • Understanding of systems implementation process
  • XML – ability to read, define, and map XML documents
  • SQL – ability to create queries in SQL
  • MS Suite – ability to communicate effectively with Excel, Word, PPT, Visio
  • UNIX – some background/exposure
  • Web services – some background/exposure
  • Authentication protocols (SAML, IIS)
  • Object-oriented programming (Java, Javascript, shell script)

Location

This role is based in São Paulo and will involve hybrid work mode.

Language

Please ensure your resume is in English.