CRM Strategist at Massive Rocket

Há 2 dias

Brasília, Distrito Federal, Brasil EVENT SOURCE SOLUTIONS Tempo inteiro
About the Role

We are seeking a highly skilled CRM Strategist to join our team at Event Source Solutions. As a key member of our team, you will play a crucial role in developing and implementing CRM strategies for our clients.

Key Responsibilities
  • Develop and execute CRM strategies that drive business growth and customer engagement
  • Collaborate with cross-functional teams to identify business opportunities and develop targeted marketing campaigns
  • Analyze customer data to inform marketing strategies and optimize customer journeys
  • Design and implement data-driven marketing programs to drive customer acquisition and retention
  • Develop and maintain strong relationships with clients to ensure their CRM needs are met
Requirements
  • Minimum 6+ years of CRM experience, with 2 years in a CRM Strategy position in an agency, consultancy or a client-side
  • Strong skills in working with Braze, Salesforce Marketing Cloud or HubSpot
  • Experience presenting complex strategies, translating goals and insights into value propositions and connecting your strategy to achievable and coherent activation plans
  • Experience using data to evaluate effectiveness of customer communications and in using these results to plan future campaigns, regarding audience, next best actions, content and timing frequencies
  • In-depth knowledge of CRM and technologies, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics, or
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to diverse audiences.
  • Proven ability to drive results, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
  • Experience in providing CRM consulting or advisory services to clients is a plus.
  • English at C1 level
What We Offer
  • A dynamic and innovative work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A collaborative and supportive team environment

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