Senior Product Manager, Payments and Customer Experience

Há 19 horas


São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
About the Role

We are seeking a highly skilled Program Manager to join our Amazon Payment Products team in Brazil. As a key member of our team, you will be responsible for coordinating project prioritization and next features with our tech teams, and supporting the evolution of our payments experience by working backward to the customers, analyzing key performance indicators, and proposing new solutions to improve our customer journey.

Key Responsibilities
  1. Product or program management, product marketing, business development, or technology experience;
  2. Bachelor's degree or equivalent;
  3. Experience owning/driving roadmap strategy and definition;
  4. Experience with end-to-end product delivery;
  5. Experience with feature delivery and tradeoffs of a product;
  6. Experience as a program manager or owner;
  7. Experience owning technology products;
  8. Advanced English.
Preferred Qualifications
  1. Experience in influencing senior leadership through data-driven insights;
  2. Experience working across functional teams and senior stakeholders;
  3. Knowledge of key customer experience metrics and methodology (e.g., NPS).
About the Team

Our team is committed to providing the most innovative, secure, and customer-friendly payment options to customers in Brazil, driving engagement and increasing affordability through the value-added benefits and seamless experience that our products offer.



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