
Head of Customer Experience
Há 3 dias
This is a highly strategic and results-driven role, responsible for overseeing the end-to-end customer experience across all projects through warranty.
The ideal candidate is a seasoned leader with excellent relationship and problem-solving skills in the renewable space, able to drive growth and profitability.
- Lead the customer journey post contract execution, ensuring target achievement and service excellence.
- Act as the main escalation point, liaising with executive leadership to resolve complex issues.
- Ensure project quality and drive continuous service improvement initiatives.
- Foster collaboration and long-term relationships between stakeholders.
This role requires strong business acumen, ability to align with core principles and strategic direction, influence across internal and external stakeholders, and proven ability to manage complex customer environments and maintain high satisfaction.
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Head of Customer Experience
Há 3 dias
São Paulo, São Paulo, Brasil Tidal Tempo inteiroJob Title: Head of Customer Experience Contractor Fee: $2,500-$3,000/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses...
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Bra - Head Of Customer Experience
Há 2 dias
São Paulo, São Paulo, Brasil Tidal Tempo inteiroJob Title: Head of Customer Experience Contractor Fee: $2,500-$3,000/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth.We work with stable, responsible businesses...
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Head De Customer Experience
Há 7 horas
São Paulo, São Paulo, Brasil buscojobs Brasil Tempo inteiroHead of OperationsWhat you are going to do:Directly manage LX operational teams, starting with Customer Support, with Teaching to be added laterDesign and implement efficient operational processes and structures to ensure stable performance in the region.Set up, monitor, and improve KPIs as well as motivational frameworks for Team Leaders and their teams to...
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Head of Customer Service
4 semanas atrás
São Paulo, São Paulo, Brasil Pay Retailers Tempo inteiroPayRetailers is a payment gateway designed to handle mass online payments to the Latin American market.The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments....
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Head of Customer Services
Há 4 dias
São Paulo, São Paulo, Brasil Siemens Tempo inteiroAt Siemens we have some of the smartest minds working across the world, re-imagining the future and doing extraordinary things.**Mission of the Function**:Ensure market development, customer satisfaction and growth with achievement of annual sales targets while leading the building blocks for future customer service organization with effective change...
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Head of Product
4 semanas atrás
São Paulo, São Paulo, Brasil Swile Tempo inteiro**Head of Product, Flex Benefits**Swile is looking for a dynamic and innovative person to lead our product management team, initially focusing on the Brazilian market and merging all products developed in Brazil into our Global Flex Benefits platform. As the Head of Product at Swile, you will drive product development and change, considering legal...
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Head of SMB Vendor Sales, Cloud
Há 4 dias
São Paulo, São Paulo, Brasil Google Tempo inteiroHead of SMB Vendor Sales, Google Cloud (English, Portuguese) Join to apply for the Head of SMB Vendor Sales, Google Cloud (English, Portuguese) role at Google Head of SMB Vendor Sales, Google Cloud (English, Portuguese) Join to apply for the Head of SMB Vendor Sales, Google Cloud (English, Portuguese) role at Google Please submit your resume in English -...
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Head of technology
3 semanas atrás
São Paulo, São Paulo, Brasil Netvagas Tempo inteiroJoin to apply for the Head of technology role at NetvagasJoin to apply for the Head of technology role at NetvagasiHunters is partnering with a global leader in the iGaming industry. The company operates at the intersection of technology, entertainment, and data, delivering best-in-class digital experiences in a highly dynamic and regulated environment.As...
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Customer Experience Manager
Há 2 dias
São Paulo, São Paulo, Brasil Factorial Tempo inteiroHelloAt Factorial we're looking for a **Customer Experience Manager - Brazilian Market **to help us take the company to the next level.We want to develop the extremely talented people in our team, scale the company culture and evangelize our views on how Human Resources can make a difference for organizations all over the world.**About us**Factorial's an HR...
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Head of Sales
1 semana atrás
São Paulo, São Paulo, Brasil TikTok Tempo inteiroResponsibilitiesByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTokWhy Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that...