
Support Advocate
1 dia atrás
We are seeking a Customer Support Specialist to provide timely, friendly, and effective assistance to our users.
This role involves working closely with our Product and Engineering teams to advocate for users, improve the customer experience, and contribute to the ongoing evolution of our platform.
Key Responsibilities:- Provide fast, friendly, and knowledgeable support via email and live chat
- Gather feedback from users and collaborate with Product and Engineering teams to enhance the platform
- Contribute to support articles, FAQs, and other resources to empower customers with self-service options
- Identify areas to optimize our support workflows and ensure an outstanding customer experience
- 6+ months of experience in customer support, customer success, or a similar role, ideally within SaaS
- Strong problem-solving skills and the ability to troubleshoot technical issues
- Excellent written and verbal English communication skills, with a friendly and professional tone
- Ability to work independently in a remote setting while staying highly responsive and engaged
- Familiarity with support tools like Intercom, Zendesk, or similar platforms
- A proactive mindset—you anticipate issues before they arise and take initiative to solve them
- Experience with Excel/Google Sheets is a plus
- Remote work setup
- All-expenses-paid team retreats—a great opportunity to connect with your colleagues
- The chance to work with a passionate, global team and make a real impact on small businesses
-
Customer Support Specialist
1 dia atrás
São José dos Pinhais, Paraná, Brasil Bonsai Tempo inteiroAbout BonsaiBonsai is the all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to time tracking, invoicing,...
-
Customer Success Manager
1 dia atrás
São José dos Pinhais, Paraná, Brasil Simetrik Tempo inteiroCustomer Success Manager role at Simetrik Join to apply for the Customer Success Manager role at Simetrik The Customer Success Manager serves as the primary value realization owner throughout the customer lifecycle, ensuring Simetrik delivers measurable business impact aligned with the customer's critical success factors. This strategic role goes beyond...
-
Client Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Willis Towers Watson Tempo inteiroThe Client Advocate (CA) is a key client-facing role within WTW's Construction industry vertical division (IVD), responsible for maintaining and strengthening relationships with clients in the construction sector. This role requires a deep understanding of the construction industry's unique challenges, risks, and regulatory landscape, enabling the CA to...
-
Customer Support Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$6.244 - R$8.945We are seeking an exceptional customer advocate to join our team in providing world-class support to our customers.Description: Our mission is to empower small businesses to thrive online by delivering easy, low-cost solutions that drive growth and visibility. Key Responsibilities: We are looking for someone who can provide a seamless customer experience...
-
Business Growth Advocate
Há 10 horas
São José dos Campos, São Paulo, Brasil beBeeAdvocate Tempo inteiro R$86.000 - R$97.000Business Growth AdvocateJoin a dynamic team as a Business Growth Advocate, driving business outcomes through strategic partnerships and solutions.The ideal candidate will possess excellent communication skills, with the ability to engage stakeholders across various levels of an organization. Experience working in a global environment is essential, as is...
-
Technical Client Advocate
Há 5 dias
São Paulo, São Paulo, Brasil beBeeClient Tempo inteiro R$55.000 - R$82.000At Bloomberg, we believe that our customers are the backbone of our organization. As a Technical Client Advocate, you will be at the forefront of delivering exceptional support to our clients, ensuring their success and satisfaction with our products.About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Technical...
-
Associate Client Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Willis Towers Watson Tempo inteiroThe Role The Associate Client Advocate (ACA) is responsible for client-facing tasks and managing the day-to-day needs of Commercial Property and Casualty clients. ACAs work with Producers and Client Advocates to support relationships, develop placement strategies with brokers, and execute insurance programs. They lead client service activities in...
-
Client Advocate for Commercial Property
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeClient Tempo inteiro R$72.000 - R$108.000Job Title:An Advocate for Commercial Property ClientsThe Associate Client Advocate plays a pivotal role in delivering exceptional client experiences. This involves collaborating closely with Producers and Client Advocates to support relationships, develop strategic placement initiatives with brokers, and execute insurance programs.Key responsibilities...
-
Customer Support Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$60.000 - R$120.000Professionals with a passion for delivering exceptional customer experiences are invited to join our team as a Customer Support Specialist.Key Responsibilities:Provide timely and effective support to customers and distributors through the registration of Service Contract Orders and coordination of field service engineers to service Rockwell products at...
-
Customer Service Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiroJob Role: Customer Service AdvocateKey Responsibilities:Providing assistance to the customer support and internal sales teams;Assisting with various tasks and projects.Requirements:Excellent communication and interpersonal skills;Able to work in a fast-paced environment;Demonstrated ability to multitask and prioritize tasks effectively.Benefits:Opportunity...
-
Premier Support Engineer
2 semanas atrás
São Paulo, São Paulo, Brasil Zendesk Tempo inteiroJoin to apply for the Premier Support Engineer role at Zendesk3 days ago Be among the first 25 applicantsJoin to apply for the Premier Support Engineer role at ZendeskJob DescriptionWe are looking for a support expert who is ready to set the standard for best-in-class customer support. You are the designated support contact for Zendesk's Premier customers....
-
Education Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeAdvocate Tempo inteiro US$55.000 - US$85.000Job DescriptionWe're seeking a professional to advocate Google tools in educational institutions, making learning more equitable and personalized.This role involves overseeing all aspects of the business process, improving it with insightful data analysis, troubleshooting, and seamless cross-functional teamwork.The ideal candidate will ensure schools and...