Retail Operations Coordinator
1 dia atrás
Burberry is a purpose-driven luxury brand that has been at the forefront of innovation and creativity since its founding in 1856. We believe in the power of imagination to push boundaries and open new possibilities for our people, customers, and communities.
As a Retail Operations Coordinator - Inventory Management Specialist, you will play a critical role in supporting the store back of house operations. Your passion for the brand and professionalism will be evident in your ability to effectively and efficiently manage inventory control, including receiving and handling stock orders from the hub or warehouse, ensuring accuracy of products received, and reporting any discrepancies.
You will also support the sales team by retrieving stock in a timely manner, including Omnichannel and stock pullback. Additionally, you will maintain a tidy back of house area compliant with Retail Operations and Standards, perform quality control on all products, and report any issues to the store lead.
In this role, you will have the opportunity to work closely with the aftersales process, including alterations, repairs, and personalisation, to elevate the client experience. You will also ensure that all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
This position requires excellent organisational skills, meticulous attention to detail, and excellent communication skills both verbal and in writing. Intermediate computer skills in core Microsoft software are necessary, with previous experience with SAP being desirable. You will also need to be able to work well in a team and in a busy team environment.
**Estimated Salary: £25,000 - £35,000 per annum
**Key Responsibilities:
- Manage inventory control, including receiving and handling stock orders
- Support the sales team by retrieving stock in a timely manner
- Maintain a tidy back of house area compliant with Retail Operations and Standards
- Perform quality control on all products and report any issues
- Work closely with the aftersales process to elevate the client experience
**Benefits:**
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
- The opportunity to work with a purpose-driven luxury brand
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