Workforce Planning and Optimization Specialist

Há 7 dias


São Paulo, São Paulo, Brasil TikTok Tempo inteiro

**About the Role**

At TikTok, we're committed to creating a safe and empowering online community. Our Trust & Safety team plays a critical role in ensuring this vision becomes a reality. As a Workforce Management Intern, you'll be part of a dynamic team that's dedicated to removing harmful content quickly and efficiently.

**Key Responsibilities**

  • Assist in workforce planning and workflow management tasks to optimize operational efficiency.
  • Utilize data analysis tools to present insights and solutions to stakeholders.
  • Support strategic thinking initiatives to develop creative solutions for budget and workforce management.
  • Collaborate with stakeholders to influence and achieve positive outcomes.

**Requirements**

  • Basic proficiency with data collecting tools and a willingness to learn data analysis skills.
  • Ability to manage multiple tasks concurrently and handle ambiguity.
  • Strong analytical skills with attention to detail.
  • Excellent organizational and time management abilities.

**Preferred Qualifications**

  • Experience with MS Excel for data analysis and reporting.
  • Experience in project or program management with stakeholder management skills.
  • Previous internship or work experience in scheduling, operations, or a related field.

**What We Offer**

A vibrant blend of social events and enriching development workshops will be available for you to explore. You'll have the opportunity to utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth.



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