Strategic Enterprise Solutions Architect
4 semanas atrás
We are seeking a highly skilled Solutions Architect to join our team at Grafana Labs. As a member of our Customer Experience (CX) team, you will play a critical role in providing customers with specialized business and technical consultation to achieve their objectives using Grafana.
This is a remote position, and we welcome candidates from Brazil time zones. Your primary focus will be on delivering world-class experiences and time to value for our customers by managing the life-cycle of their onboarding and adoption of Grafana offerings and features.
You will work closely with our sales, product management, engineering, support, and professional services teams to drive innovation and improvements into future product and offering enhancements.
Key Responsibilities- Effective communication and collaboration with customers, including business executives, project managers, and IT development staff.
- Understanding business needs and distilling information into business and technical requirements.
- Developing solutions that meet complex business and technological requirements, including data visualization, workflow recommendations, migrations, and enterprise-scale architecture.
- Leveraging expertise to lead functional workshops with customers, document requirements, and design appropriate solutions.
- 5+ years of experience working on deployment teams, utilizing project management techniques.
- Direct experience with observability (o11y) and best practices for both using and deploying an o11y stack, preferably with Grafana products.
- A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers.
- Self-starter with ability to pick up new skills and technologies.
- Excellent communication skills to communicate with customers, partners, and internal members.
- Knowledge of Kubernetes, Cloud Platforms (AWS, GCP, Azure), and Systems Architecture design.
- Experience with software engineering and the ability to read code (GoLang, JS, TypeScript).
- Strong understanding of industry trends and technologies, particularly in observability and related fields.
The base compensation range for this role in Brazil is approximately 487,000 - 584,000 BRL per year. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.
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