Hotel Room Attendant

2 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Job Summary

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at Accor Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities

  • Report any damage or malfunction in hotel rooms or areas to your supervisor in a timely manner.
  • Maintain equipment in a proper state of cleanliness and organization.
  • Accurately record room status and maintain a daily productivity report.
  • Report lost and found articles to the housekeeping office immediately.
  • Handle guest complaints in a professional and courteous manner, and report incidents or irregularities to your supervisor.
  • Record unusual behavior or activities in guest rooms, floors, or public areas and report to your supervisor.
  • Carry out valet services as required, such as delivering linen and processing laundry orders.

Additional Responsibilities

  • Be well-versed in hotel fire and life safety procedures and emergency protocols.
  • Attend all briefings, meetings, and trainings assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by management.
  • Establish and maintain effective working relationships with colleagues.

Requirements

  • High school education.
  • Good oral proficiency in English language.
  • No experience required, training will be provided.
  • Service-oriented with an eye for detail.
  • Ability to work effectively and contribute to a team.
  • Self-motivated and energetic.
  • Well-presented and professionally groomed at all times.

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