Room Attendant

3 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

**Job Summary**

Accor Hotels is seeking a highly motivated and detail-oriented Room Attendant to join our team at Mövenpick Resort Phan Thiet. As a Room Attendant, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.

**Key Responsibilities**

  • Report any damage or malfunction in hotel rooms/areas to the Supervisor in a timely manner.
  • Maintain equipment in a proper state of cleanliness and organization.
  • Prepare and maintain a daily productivity report and section room report.
  • Handle guest complaints tactfully and report incidents or irregularities to the Supervisor.
  • Record room status accurately and report any unusual behavior/activities to the Supervisor.
  • Carry out valet services as required, including delivery of linen and processing laundry orders.

**Additional Responsibilities**

  • Be well-versed in hotel fire & life safety/emergency procedures and attend all briefings, meetings, and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by the Management.
  • Establish and maintain effective employee working relationships.

**Requirements**

  • High school education.
  • Good oral proficiency in English language.
  • No experience is required, training will be provided.
  • Service-oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Well-presented and professionally groomed at all times.

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