Strategic Internship Opportunity
1 dia atrás
We provide university students with the chance to make a lasting impact in their careers.
Three compelling reasons to seize this opportunity- Dynamic collaboration: interact with mentors, form meaningful connections across the globe and create a thriving professional network.
- Gain unparalleled visibility: with this transformative program in your title, you'll have a global network of leaders, entrepreneurs and career development opportunities at your fingertips.
The Customer Onboarding team orchestrates a seamless onboarding journey that ensures consistent and relevant experiences for customers as they move from contract signature to first value realization. Customers receive expert guidance, comprehensive enablement and services focused on developing their internal experts, delivering successful implementations, and achieving key business objectives.
Key Responsibilities- Collaborate with the Global Strategy and Program Management Lead and work closely with our leadership team to support the process of defining strategic directions, structuring the means of realizing the strategy, and driving strategic initiatives to ensure systematic progress toward goal achievement.
- Support activities involved in the design and continuous improvement of the Customer Onboarding Strategy and Operation Model.
- Create the necessary assets and experiences to deliver straightforward and easy-to-understand messaging around our strategy to internal and external audiences.
- Support the different units in our organization in the definition, scoping, and progress monitoring of the initiatives that will help us achieve our strategic objectives.
- Support the daily operations of the Experience Owners team, which is responsible for the end-to-end onboarding journey mapping and curation of the content leveraged in the Onboarding Experience across solution areas.
- Support the daily routines of the program that manages the tools and processes needed to collect, analyze, and act on the customer feedback provided by our customers through our existing engagement surveys and webinar polls.
- Participate in ad-hoc strategic initiatives to address business and transformation demands.
We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.
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