Portfolio Development Specialist

Há 22 horas

Maceió, Alagoas, Brasil beBeeAccount Tempo inteiro R$1.000.000 - R$1.200.000
Account Manager Role

We are seeking an experienced Account Manager to join our team. In this role, you will be responsible for managing key property owner relationships, ensuring owner satisfaction, and swiftly resolving challenges.

  • You will develop and strengthen relationships with property owners through proactive communication, serving as the subject matter expert on their properties and markets.
  • Financial analysis and optimization of property performance by evaluating metrics, comparing underwriting to actual results, and collaborating cross-functionally to drive improvements.
  • Troubleshoot and resolve issues by working closely with internal teams and utilizing platforms such as Salesforce, Zendesk, and other proprietary booking management systems.
  • You will identify and promote opportunities for additional services, including professional photography, interior design consultations, and marketing campaigns, to enhance property visibility and rental income.
  • Collaboration with Sales, Marketing, Real Estate, Onboarding, Revenue Management, and Operations teams to identify growth opportunities, support new property onboarding, and strengthen internal relationships - driving portfolio expansion and operational efficiency.
  • Achieve key performance metrics related to owner satisfaction and engagement.
Requirements
  • At least 3 years experience in account management, customer success and/or sales.
  • 1-3 years experience in financial analysis, reporting, and decision-making related to financial impact.
  • Prior experience in a client-facing role is required.
  • Industry experience in vacation rentals, real estate, and/or hospitality is preferred.
  • Strong negotiation and persuasion skills, with the ability to develop and execute strategies that minimize risk and drive financial performance.
  • Exceptional communication skills, both verbal and written, to foster relationships and enhance strategic service offerings.
  • Creative problem-solving abilities, with a knack for identifying innovative opportunities.
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet tight deadlines.
  • Experience leading cross-functional collaboration to drive high-impact projects.
  • Strong analytical skills, with the ability to interpret data and identify process improvement opportunities.
  • A proactive mindset, with the ability to take ownership in a fast-paced environment and tackle ambiguous challenges.
Benefits

Fully remote position - work from anywhere.

This is a fantastic opportunity to grow your career in a dynamic and forward-thinking company.

What We Offer

We offer competitive salary, excellent benefits package, and opportunities for career advancement.

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