
Insurance Career Path Professional
Há 2 dias
We are seeking an exceptional Customer Support Professional to deliver outstanding service and support to our valued clients.
Responsibilities- Respond promptly to client inquiries via phone or email.
- Forward inquiries to the appropriate department for timely resolution.
- Issue certificates of insurance and verify coverage as needed.
- Provide accurate information regarding insurance products and policy details.
- Assist with policy renewals, updates, and changes.
- Process insurance applications, claims, and payments efficiently.
- Investigate and resolve customer complaints with empathy and professionalism.
- A high school diploma or equivalent is required (a bachelor's degree is preferred).
- Proven customer service experience in a similar role is essential (insurance industry experience is a plus).
- Excellent communication skills (verbal and written) are necessary.
- Proficiency in Russian or Ukrainian language is required.
- Strong problem-solving abilities and attention to detail are vital.
- Familiarity with Zendesk, Office 365, and Insurance CRMs is preferred.
- Ability to multitask and prioritize tasks effectively is crucial.
Our organization offers career growth opportunities for talented individuals. You can progress to leadership roles or become a licensed insurance professional with our support.
Work ScheduleOur standard work schedule is Monday to Friday from 18:00 to 02:00 local time.
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