Customer Service Expert

Há 3 dias

São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$40.000 - R$60.000
Customer Service Role

Provide exceptional customer service as the primary point of contact for customers, ensuring clear and consistent communication.

Main Responsibilities:
  • Conduct order validations to ensure accuracy and efficiency.
  • Confirm customer order receipt, creation, and delivery, providing timely updates on order statuses.
  • Manage order statuses, resolve customer issues in a professional manner, and maintain accurate records of customer interactions.
  • Foster strong relationships with customers through proactive communication and issue resolution.

In this role, you will serve as the key interface between customers and our production team, handling all aspects of customer service including order management, claim resolution, and general inquiries. You will be responsible for providing excellent customer service, resolving issues promptly, and maintaining accurate records of customer interactions. Key skills include attention to detail, effective communication, problem-solving, and time management.',

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