Business Process Expert

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has a full-time career opportunity as Business Process Expert (BPX) in Indirect Tax based in São Paulo, Brazil.

About you and this role - What you would do in this role

Responsibilities:
- Understand the LAA work processes that trigger Indirect tax determination, like Purchasing, Planning and Order to Cash.- Understand the Indirect Tax laws of the respective countries for which the BPX/SME is accountable OR have a network of Indirect Tax specialists that can provide the appropriate level of knowledge/expertise in respect to the local Indirect tax laws.- Proficient in the technical landscape, being ECC, Reporting, Thomson Reuters Indirect Tax determination, Synchro, NFe and compliance.- Perform Work process support by resolving ServiceNow (production support) tickets (end user questions, end user problems)- Provide Technical resolution support if a support ticket requires that:
- Being able to perform root cause analyses cross functionally, meaning that if a sales invoice or a vendor invoice has different taxation, the BPX/SME can determine why there is a difference.- Once the root cause has been determined create a defect with the appropriate findings on the root cause.-
- Test the new configuration with applicable test scenarios- Validate, after the system changes have been migrated to production, that indeed the changes are appropriately resulting into the correct tax determination.- For more complex (SAP as well as SABRIX) system solutions, the BPX/SME will work with the global IT teams to create the functional designs and act as the local expert for the global IT team.- Facilitate education for new team members in PTP, OTC, Planning and Finance in respect to Indirect Tax- Participate in M&A or divestiture projects to provide Indirect Tax expertise.- Responsible for work process and system documentation for Indirect Tax.

Qualifications:
- Bachelor’s degree in Business, Finance, Indirect Tax, Accounting or related field.- 5 years of relevant experience.-
- Fluent English Skills

Your skills, knowledge, and abilities include:
- Strong analytical skills- Good communication skills- Team player but with demonstrated ability to work independently

To apply:
- Sign in or create your account.- Make sure your resume is accessible. Easily link your LinkedIn Profile to load your resume when logging into apply.

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (