Customer Experience Assistant I

Há 3 horas

Sao Paulo, Brasil RecargaPay Tempo inteiro

RecargaPay, the payments app for all Brazilians, is seeking a friendly and motivated Customer Experience Assistant I to join our team. At RecargaPay, we strive to empower individuals and small businesses to take control of their financial lives. Our mission is to democratize mobile payments and financial services in Brazil with convenience, security, and without waiting in lines. As a Customer Experience Assistant, you will play a vital role in ensuring our customers have a seamless experience when using our app. You will be the first point of contact for customers who need assistance and will work closely with our customer experience team to resolve issues quickly and efficiently.

**Responsibilities**:

- Assist customers with technical problems and account inquiries.
- Resolve escalated customer issues in a timely and effective manner.
- Create and maintain customer records and documents.
- Identify opportunities for improvement in the customer experience.
- Collaborate with cross-functional teams to ensure a seamless customer journey.
- Stay up-to-date with the latest product features and enhancements.

**Requirements**:

- Excellent communication skills in Portuguese and English, both oral and written.
- 1-2 years of customer service experience in a fast-paced environment.
- Experience handling customer complaints and resolving customer issues.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Flexibility to work evening and weekend shifts.
- Familiarity with mobile apps and technology.

  • Administrative Assistant

    Há 2 dias

    Sao Paulo, Brasil Unicorn Hair Queen Tempo inteiro

    We are looking for a Virtual Admistrative Assistant to provide administrative support to our team while working remotely. Pay: R$35.00 - R$45.00 per hour **Education**: - High school or equivalent (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (required)

  • Customer Experience Manager

    Há 3 dias

    Sao Paulo, Brasil Factorial Tempo inteiro

    Hello! At Factorial we're looking for a **Customer Experience Manager - Brazilian Market **to help us take the company to the next level. We want to develop the extremely talented people in our team, scale the company culture and evangelize our views on how Human Resources can make a difference for organizations all over the world. **About...

  • Research Assistant

    Há 7 dias

    Sao Paulo, Brasil Solvay Tempo inteiro

    **General Information**: **Location**: - City: Paulinia - Country: Brazil - Region: South America **Job Category**:Research & Innovation **Job Type**:Regular **Type of Contract**:Permanent **Working time**:Full-time **Work schedule**:Day shift **Job Overview and Responsibilities**: This position is within the Analytical Laboratories (ANA Labs - R&I...

  • Technical Assistant

    Há 7 dias

    Sao Paulo, Brasil Agfa Tempo inteiro

    **The Technical Assistant is responsible for**: Maintains confidential office files and records in accordance with internal procedures - Receives and refers visitors and handle telephones - Maintains appointments, calendars, organize meetings, travel arrangements - Prepare (routine / more complex) letters and memoranda for principal’s review - Prepares...

  • Executive Assistant to CEO

    2 semanas atrás

    Sao Paulo, Brasil Mawsu Limited Tempo inteiro

    **Executive & Wellness Assistant** * **Monk Mode** (On-site 14wk/yr)* - Monk Mode 1: Feb 12th, April 2nd - 7 Weeks - Monk Mode 2: Aug 16th, October 3rd - 7 Weeks **Duties & Responsibilities** (~9hr/day, ~50hr/wk)* - *= If on-site_ Work/Executive Assistant: - Data entry - Scheduling meetings - Booking trips and accommodations - Willing to travel often - Able...

  • Comercial Customer Experience

    1 semana atrás

    Sao Paulo, Brasil Global Empregos Tempo inteiro

    Experiência com vendas, relacionamento com cliente, controle analítico. Conhecimento do mercado financeiro. Conhecimento em Customer Experience; Superior cursando em administração, comércio exterior, economia ou afins. Residir em Jundiaí ou região. GLOBAL.JDI GLOBAL.PAT Tipo de vaga: Tempo integral, Efetivo CLT Salário: R$2.500,00...

  • Assistente de Customer Experience

    2 semanas atrás

    Sao Paulo, Brasil Rei do Pitaco Tempo inteiro

    Estamos buscando um **Assistente de Customer Experience**, para fazer parte da operação de **Customer Experience** no Rei do Pitaco. **Terá como atividades principais**: - Garantir a satisfação do cliente em todos os seus atendimentos; - Trabalhar em conjunto com os demais membros da equipe de atendimento; - Orientar as melhores práticas de uso do...

  • Hospitality Assistant

    Há 2 dias

    São Paulo, Brasil Cortexa Talent Agency Tempo inteiro

    This is a full‑time hybrid role for a Hospitality Assistant, based in São Paulo, SP. While the position primarily requires an on‑site presence, there is flexibility for occasional remote work. Responsibilities The Hospitality Assistant will support daily hospitality operations, assist with food service, ensure excellent customer service, and maintain a...

  • Customer Experience Expert

    1 semana atrás

    Sao Paulo, Brasil Worldline Tempo inteiro

    **The Opportiunity** Worldline’s Merchant Services Global Business Line is a major international player in end-to-end Commercial Acquiring, Multichannel Payment Acceptance and Payment Terminal solutions. Merchant Services’s unique combination of payment, digital and transactional expertise allows merchants to boost sales and enhance the customer...

  • Customer Service Assistant Ii

    Há 3 dias

    Sao Paulo, Brasil Cummins Tempo inteiro

    Our culture believes in **RAISING YOUR POTENTIAL**. We offer global opportunities to grow your career, make your community a better place and work with today's most innovative people looking to solve the toughest problems we face globally. We believe in flexibility so you can explore your passions while making an impact through meaningful work within our...