Customer Service Representative
1 dia atrás
**Job Summary**
The Customer Service Representative deals with all orders within his/her assigned regions.
**Your responsibilities**:
- Initiate new customer set-up in ERP
- Process and confirm sales orders placed by customers in the region in compliance with company policies
- Resolve order pricing discrepancies
- Check product availability and communicate with customer or sales team.
- Coordinate shipments with Logistic team
- Process customer returns (RMA) per company policies, and address customer complains
- Support sales force and internal team members for samples and supplies
- Coordinate invoicing and crediting with the Finance team
- Co-ordination with finance request for pro-forma invoices based on customer request
- Provide customers and or finance with proof of delivery
**Your profile**:
- Bachelor of Commerce.
- 3 years’ experience in international customer service.
- PC literate (Word, Excel, PowerPoint) and are familiar with using ERP systems)
- Fluent in English and Portuguese
- Excellent interpersonal and relationship building skills.
- Excellent organizational, communication and writing skills.
- Tact and diplomacy.
- Ability to multi-task.
**Are you looking for uncommon opportunities with an extraordinary company?**
**We are looking for people who can, do and will make a difference.
-
Representative Customer Service
1 semana atrás
Sao Paulo, Brasil Danfoss Tempo inteiroRequisition ID: 31614- Job Location(s): Guaratingueta, BRDanfoss is looking for an enthusiastic Representative Customer Service. If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so. The ideal profile will be responsible for answering routine questions and issues about products or services from...
-
Customer Service Representative
1 dia atrás
Sao Paulo, Brasil Binance Tempo inteiroBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...
-
Customer Service Representative Junior
2 semanas atrás
Sao Paulo, Brasil Grupo Meta RH Tempo inteiroAdministrar a carteira de pedidos; Gerenciar reclamações e inconformidades dos pedidos; Informar os clientes sobre previsão de chegada dos pedidos; Monitorar a satisfação dos clientes; Apoio ao time de vendas. **Cargo**: Customer Service Representative Junior **Tipo de Contrato**: Temporário **Área profissional**: Administração...
-
Customer service representative
3 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroThe Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in...
-
Representative - Customer Service
Há 7 dias
São Paulo, Brasil WESCO Distribution Tempo inteiroOverview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and...
-
Customer Service Representative
2 semanas atrás
Sao Paulo, Brasil Kyndryl Tempo inteiro533881BR **Your Role and Responsibilities** **Required Technical and Professional Expertise** Operational Systems (Linux, zLinux and Windows) **Preferred Technical and Professional Experience** Distributed Middleware Support **Required Education** High School Diploma/GED **Preferred Education** Bachelor's Degree **Country/Region** Brazil **State...
-
Customer Service Representative
Há 5 dias
São Paulo, São Paulo, Brasil LUCKY365 CONSULTING LIMITED CORP. Tempo inteiro R$19.200 por anoKey Responsibilities:Respond to customer messages in a timely and helpful mannerIdentify and resolve customer issues or escalate when necessaryCommunicate effectively with internal teams to follow up on customer needsMaintain detailed records of customer interactionsEnsure consistent and professional service in every interactionMaintain detailed records of...
-
Customer Service Representative
3 semanas atrás
São Paulo, Brasil Pentasia Tempo inteiroImprove the user experience of a sports betting and casino platform as a key member of our support team. This role requires strong communication skills, empathy, and problem-solving abilities to efficiently resolve customer inquiries.Main Responsibilities:- Respond promptly and professionally to customer inquiries via live chat or other channels.- Resolve...
-
Associate Representative
Há 5 dias
São Paulo, Brasil Wesco Tempo inteiroAssociate Representative - Customer Service Join to apply for the Associate Representative - Customer Service role at Wesco 1 day ago – be among the first 25 applicants. Job Description As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e‑mail, and/or walk‑ins to provide inquiry or problem...
-
Customer Representative
2 semanas atrás
São Paulo, São Paulo, Brasil Live the Dash Travel Tempo inteiro R$25.000 - R$60.000 por anoWe are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service,...