IT Service Desk Analyst- Spanish and English

2 semanas atrás

Sao Paulo, Brasil SmallWorld FS Tempo inteiro

**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries. SmallWorld is one of the largest money transfer companies in the world. We have a network of over 253,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.**

**Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?**

**Then join us Let's make this big world into SmallWorld.**

We are currently recruiting an **IT Service Desk Analyst** for our team in São Paulo

**Key Responsibilities**:

- To provide full IT remote and local support service to all employees and external customers who use our services or third parties.
- Installation, configuration and support of different operating systems: Windows 10 Windows Server, Linux. IOS.
- Remote support for certification and software installation for external customers of the company using programs like Desktop Central, ScreenConnect, F-Secure.

**Work skills**:

- **Minimum 1-year knowledge of IT Service Desk/Help Desk expected and demonstrable.**:

- Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience.
- Can demonstrate initiative and ownership of issues through to resolution/completion.
- Organized and analytical mindset
- **Fluent in English and Spanish**:

- Team player.
- Work calmly under pressure.

INDHP

  • Spanish Content Creation Analyst

    Há 4 dias

    São Paulo, Brasil Cognizant Tempo inteiro

    **Who We Are** **Spanish Content Creation Analyst** **What you’ll do** We are looking for a creative, proactive Spanish Content Creation Analyst with excellent command of the Spanish language to join our Creative Excellence (Carbon) team. You will be responsible for developing impactful and relevant advertising materials for audiences in Latin America...

  • Global IT Service Desk Analyst

    Há 4 dias

    São Paulo, Brasil The Kynetec Group Tempo inteiro

    Full details of the job. Vacancy Name Vacancy Name: Global IT Service Desk Analyst NHA Number NHA Number: VN807 Employment Type Permanent, Full Time Work Location Country: (Specify Country) Division Technology Key Responsibilities Be the first point of contact for end users seeking technical assistance via phone, email, and chat. Provide onsite support and...

  • Trilingual Support Analyst

    2 semanas atrás

    São Paulo, Brasil Motorola Solutions Tempo inteiro

    **Motorola Solutions values your privacy** .Trilingual Support Analyst (Portuguese, English and Spanish) page is loaded## Trilingual Support Analyst (Portuguese, English and Spanish)locations: Sao Paulo, Braziltime type: Full timeposted on: Posted Todayjob requisition id: R58231## **Company Overview**At Motorola Solutions, we believe that everything starts...

  • Service Desk Senior Agent

    Há 4 dias

    São Paulo, Brasil Ltimindtree Tempo inteiro

    Experience:3–5 yearsWe are seeking an experiencedService Desk Senior Agentto lead IT Infrastructure Service Desk operations and ensure exceptional service delivery.The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key ResponsibilitiesService Desk...

  • Service desk senior agent

    Há 2 dias

    São Paulo, Brasil LTIMindtree Tempo inteiro

    Experience:3–5 yearsWe are seeking an experiencedService Desk Senior Agentto lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key ResponsibilitiesService Desk...

  • Service Desk Senior Agent

    Há 4 dias

    São Paulo, Brasil LTIMindtree Tempo inteiro

    Experience: 3–5 yearsWe are seeking an experienced Service Desk Senior Agent to lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key ResponsibilitiesService Desk...

  • Service Desk Senior Agent

    Há 3 dias

    São Paulo, Brasil LTIMindtree Tempo inteiro

    Experience: 3–5 yearsWe are seeking an experienced Service Desk Senior Agent to lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key ResponsibilitiesService Desk...

  • Service Desk Senior Agent

    Há 3 dias

    São Paulo, Brasil LTIMindtree Tempo inteiro

    Experience:3–5 years We are seeking an experiencedService Desk Senior Agentto lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key Responsibilities Service Desk...

  • Service Desk Senior Agent

    Há 3 dias

    São Paulo, Brasil LTIMindtree Tempo inteiro

    Experience:3–5 years We are seeking an experiencedService Desk Senior Agentto lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key Responsibilities Service Desk...

  • Service Desk Senior Agent

    Há 3 dias

    São Paulo, Brasil LTIMindtree Tempo inteiro

    Experience:3–5 yearsWe are seeking an experiencedService Desk Senior Agentto lead IT Infrastructure Service Desk operations and ensure exceptional service delivery. The ideal candidate will have a strong track record in managing SLAs and KPIs, providing voice-based support, and offering multilingual assistance.Key Responsibilities Service Desk...