Customer Success Manager, Google Marketing

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience
- 5 years of experience in the advertising technology or marketing technology market
- Experience in the use of programmatic technologies
- Ability to communicate in English and Portuguese fluently

**Preferred qualifications**:

- Experience in the business technology market and partnering with an inside sales organization to drive demand
- Experience working with cross-functional teams and building excellent relationships across internal teams
- Ability to understand complex technical concepts and communicate them to a non-technical audience effectively
- Excellent business acumen, problem solving, and project management skills
- Excellent quantitative reasoning, creativity, and strategy skills

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Marketing Platform helps shape how companies grow their businesses in the digital age. Our mission is to provide advertisers with technology that enables their digital marketing transformation ranging from media buying platforms, advanced analytics, optimization systems, and Cloud for Marketing solutions.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

**Responsibilities**:

- Drive the successful adoption of data and technology projects to help customers realize the business value of our partnership. Partner with certified partners and with the Professional Services team to project manage and coordinate necessary steps to drive the implementation of products.
- Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, risks, and metrics needed to achieve their goals.
- Guide customers through the organizational changes needed to unlock the full value of the marketing technology solutions, helping them to align to deliver on digital transformation.
- Partner with customer-facing account teams (e.g., sales, support, professional services, and partners) to develop strategic plans that help customers achieve their business objectives.
- Enable increased advertising on Google platforms by delivering efficiency through advanced technology projects.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.