
After-hours Track
1 semana atrás
**Job Summary**:
**Key Responsibilities**:
- Monitor and track shipments to ensure on-time delivery.
- Provide real-time updates to customers, drivers, and internal teams.
- Communicate effectively with carriers and resolve any delays or issues.
- Proactively identify and address potential disruptions in delivery schedules.
- Maintain accurate records of shipment status and communication logs.
- Assist in coordinating reroutes and alternative solutions as needed.
- Respond promptly to inquiries and escalations regarding shipments.
- Follow company protocols and procedures to ensure efficiency and compliance.
**Working** **conditions**:
- Working schedule:
Agent #1:
**Wednesday, Thursday, Friday** 5 PM - 9 PM EST (4 hours each day)
**Saturday, Sunday** 7 AM - 7 PM EST (12 hours each day)
Agent #2:
**Monday, Tuesday** 5 PM - 9 PM EST (4 hours each day)
**Saturday, Sunday** 7 PM - 7 AM EST (12 hours each day)
- ** Remote mode of work**
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
**Requirements**:
- Previous experience in logistics, transportation, or a related field preferred.
- Strong communication skills, both verbal and written.
- Ability to work independently and manage time effectively.
- Problem-solving skills with the ability to think quickly under pressure.
- Proficiency in using tracking software and Microsoft Office Suite.
- Availability to work weekends and after-hours shifts as required.
- High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus.
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