Fy23 - Senior Technician, Technical Support

Há 6 dias


Eldorado do Sul, Brasil Dell Tempo inteiro

Senior Technical Support Technician

Join us as a Senior Technician on our Product Services team in [Location] to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

You will:

- Solve complex problems for customers and be on top of ambitious expectations
- Partner closely with customers while communicating proactively regarding overall progress of queries
- Exhibit first-class customer service
- Drive operational excellence through quality closures and efficient management of issues
- Have the opportunity to mentor and coach other team members

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- Minimum of 2 years of related experience
- World-class customer service, phone etiquette and work ethic
- Ability to excel under pressure
- Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures

Desirable Requirements
- Experience with job-associated databases or software

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: DD Month YYYY

EEO Statement



  • São Caetano do Sul, Brasil Siemens Digital Industries Software Tempo inteiro

    Senior IT Technical Support Engineer (Brazil) Brief job description: We are looking for a Technical Support Engineer to provide enterprise‑level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include...


  • São Bernardo do Campo, Brasil BairesDev Tempo inteiro

    Senior Technical Support Specialist - Remote Work Join us at BairesDev , a leader in technology projects, to join our top 1% global talent team and provide cutting‑edge solutions to leading companies. As a Senior Technical Support Specialist , you will offer advanced assistance and drive the resolution of complex technical issues. You will mentor junior...


  • São Caetano do Sul, Brasil Siemens Digital Industries Software Tempo inteiro

    We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio.Our culture encourages...


  • São Caetano do Sul, São Paulo, Brasil Siemens Digital Industries Software Tempo inteiro R$80.000 - R$120.000 por ano

    We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture...

  • Telecom Technical Support

    1 semana atrás


    Estado do Rio de Janeiro, Brasil Motorola Solutions Tempo inteiro

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

  • Service Technician

    3 semanas atrás


    Jaraguá do Sul, Brasil V2com Tempo inteiro

    Job Opportunity: Service Technician in Jaraguá do Sul Send your resume to About the Role We are looking for a Service Technician to join our team in Jaraguá do Sul. The ideal candidate will be part of a dynamic environment, working closely with different departments to deliver the best products for our customers. Responsibilities Perform corrective...


  • Estado do Rio de Janeiro, Brasil M&O Partners Tempo inteiro

    **Position Overview - Senior Automation Technician** - **Location**: Rio de Janeiro - ** Company**: Confidential - ** Industry**: Offshore Engineering **Key Responsibilities**: - Perform services, including commissioning and technical support, aboard offshore units at shipyards and their final destinations or anchorages globally. - Report activities...

  • Senior React Engineer

    4 semanas atrás


    São Caetano Do Sul, Brasil Ranger Technical Resources Tempo inteiro

    Sr Front End Engineer #2487Position Summary:Our partner, a leading SaaS provider of unified IT operations solutions, is seeking a Senior Front-End Engineer to join their team. As a Senior Engineer, you will bring technical expertise to the end-to-end design and development of innovative products and applications. We’re looking for a motivated, passionate...

  • Technical Support Specialist

    2 semanas atrás


    Sapucaia do Sul, Brasil Veesion Tempo inteiro

    Context Veesion is experiencing rapid growth following its successful Series B funding round. This expansion phase requires strengthening our technical foundation and scaling our development capabilities to meet increasing market demands. Are you dynamic and have a sense of service? Then you may be our future Operation Specialist for the Brazilian & American...


  • São José do Barreiro, Brasil Bebeetechnical Tempo inteiro

    Job DescriptionWe are seeking a highly skilled and experienced Senior Technical Field Specialist to join our team.In this role, you will be responsible for ensuring the efficient deployment of projects and providing technical support to clients.Key Responsibilities:Project Deployment: Ensure that all project requirements are met and that deployments are...