E-commerce Assistant

Position: E-commerce Assistant
Company: Best Access Doors
Location: Remote (full-time)
Department: Product Data Team
Reports To: E-commerce Data Analyst

**Job Description**:
As an E-commerce Assistant at Best Access Doors, you will support the Product Data Team with essential tasks that ensure our online stores are accurate, current, and user-friendly. You will play a key role in maintaining and managing product data, assisting with content and image optimization, and keeping product listings consistent and reliable. This position offers the opportunity to build foundational skills in E-commerce operations and data management, making it perfect for a detail-oriented individual with a passion for E-commerce and a drive to learn.

**Responsibilities**:

- Data Entry & Maintenance: Update and maintain SKU records, pricing, and product data across multiple stores; assist in bulk product uploads and ensure data consistency across multiple stores; and conduct regular data audits to identify and correct inconsistencies.
- Content & Image Management: Support the Content team by maintaining the product database (Content, Images, Spec Sheets) and assisting with uploads to the website under the supervision of the E-commerce Coordinator; help gather and optimize product images, ensuring platform-specific standards are met.
- Technical & Administrative Support: Provide first-level technical support for internal teams, resolving basic issues; assist with maintaining databases, and ensuring accurate categorization of product data, images, and assets; and perform quality checks on product data and website consistency.
- Collaboration & Communication: Collaborate on product data updates, audits, and ongoing projects; and participate in team meetings, offering administrative support and technical insights as needed.
- Process Documentation: Help document and update SOPs for data management and E-commerce processes; and support process improvements by updating documentation as new listings and data are added.

Must-Have:

- Strong attention to detail and responsiveness.
- Prior experience in large-scale product data management or a similar role.
- Basic knowledge of Microsoft Excel (Power Query is a plus).
- Familiarity with E-commerce platforms such as BigCommerce or similar.
- Ability to independently set, monitor, and meet deadlines.
- Strong time management skills and ability to handle multiple overlapping projects.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proactive attitude with a willingness to take on new responsibilities.
- Strong communication skills and ability to work well in a collaborative team environment.

Nice-to-Have:

- Familiarity with project management and collaboration tools, including Trello, Microsoft Teams, Outlook, OneDrive, and Dropbox.
- Comfortable with tech tools and basic data management tasks.
- Additional experience with task management, project management, or database software.

Screening Process:

- Resume Review: HR will conduct the initial resume review.

Join Best Access Doors
Become part of a collaborative, innovative team dedicated to ensuring high-quality, accurate, and user-friendly online experiences for the commercial construction industry. If you’re ready to excel in E-commerce data management while contributing to our team’s success, we encourage you to apply

Pay: From R$1.00 per hour

Expected hours: 45 per week

Application Question(s):

- How many years of experience do you have in using BigCommerce?

**Experience**:

- Microsoft Excel: 5 years (required)