Agente de Customer Support Jr
1 semana atrás
**Sobre a vaga**
Estamos à procura de um(a) Agente de Customer Support Jr para integrar a nossa equipe de atendimento e contribuir para o sucesso dos nossos clientes Se você gosta de se comunicar, tem empatia e organização, essa vaga é para você
**Principais atividades**
- Resolução de dúvidas, serviços, sinistros e reclamações através de tickets/contato telefônico.
- Acompanhar e conduzir toda jornada do cliente.
- Apresentar as melhores soluções para os clientes.
- Se antecipar aos problemas dos clientes.
- Manter contato com o cliente com foco em estratégias determinadas pela companhia.
- Identificar gaps de experiência a partir dos atendimentos realizados.
**Sobre Nós**
Muito prazer, somos a Darwin Seguros Viemos para inspirar o novo e para evoluir tudo aquilo que você já viu por aí no mercado. Como? Temos tecnologia para precificar o seguro auto pela forma que você dirige. É simples: dirige bem, paga menos; dirige pouco, paga menos também. E você só precisa do seu celular.
Legal, né? Sem falar no atendimento humanizado 24/7, renovação mensal em que você pode diminuir seu preço todo mês, rede de guinchos por todo Brasil, e por aí vai.
Trazemos também, muita solidez e segurança. Temos investidores de peso como o Banco Votorantim, a Swiss Re como resseguradora, e fomos a primeira seguradora do Sandbox 2 a obter a licença de seguradora definitiva (S3) da SUSEP
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