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Customer Experience Marketing Manager

2 semanas atrás


Sao Paulo, Brasil International Flavors & Fragrances Tempo inteiro

**Requisition ID **:409521**

It’s an exciting time to be part of the IFF family. We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

Nourish is the largest of the 4 IFF divisions, with ~$7 billion in sales, around 5.000 employees, serving 43.000 customers worldwide. The Nourish portfolio is structured into three platforms: Ingredients, Flavors, and Food Designs.

We are very excited to welcome a new **Customer Experience Marketing Manager **to our team, and we hope it’s you You will be responsible to identify and develop Nourish business growth opportunities for the Brazil Sub-region, focusing its management on key categories and accounts.

This position reports to the Regional Customer Experience Marketing Leader and is also highly connected with Account managers, Innovation Creation & Application teams, Category Industry Growth teams, Sensory and Consumer Insights, and external Communication Agencies.

**Key responsibilities**

Critical responsibilities include, but are not limited to:

- Analyze market information and search for trends, leading to the identification of opportunities
- Develop marketing strategies to achieve sales goals for the Brazil Sub-region
- Work in conjunction with the sales team in the planning, development and launching of projects to key accounts
- IFF Branding - Ensure constant and consistent communication of the IFF brand and vision/values in the market space
- Motivate and tighten communications with the region in order to maximize the efforts of each of the affiliates
- Manage allocated Marketing budget in key categories and accounts
- Direct, lead and manage the functions and responsibilities of the staff in charge

**Job Requirements**:

- Experience in mass consumption marketing
- University professional Specialization, MBA or master's degree in the Marketing area
- Proficiency in English at an intermediate - high level in the areas of reading, writing, and conversation
- At least five (5) years of work experience in Marketing in similar positions
- Preferred Marketing & Customer Experience years’ of experience in the Food and or Beverage industries
- Proven track record in customer experience, marketing, creating and supporting delivery of strategies to meet business objectives
- Comfortable working in a B2B environment with a positive, self-driven, or action-oriented attitude
- Ability to interact across levels in customer organizations, including Owners or Senior Management team
- Proficient in Ms. Office (Word / Excel / PowerPoint / Access)
- Good presentation skills for sales or brand concept delivery to senior stakeholders