Sales Development Specialist

**What we offer**

**Job Profile**

The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.

As a Digital Sales Development Specialist, you will work with a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & other solutions footprint in NNN & IB across all industries, working with SAP & Partners resources, as well as Customers.

**Key Responsibilities and Tasks**

The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:

- Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline)
- Nurturing leads received from other demand generation functions and progressing stalled pipeline
For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process

**Campaign Execution & Lead Management**:

- Responsible for qualifying and progressing Marketing Inbound leads
- Document all campaign execution and lead/opportunity management activities as initially agreed in the DG Plan leveraging the adequate sales automation tools and running Video calls, virtual studio, digital innovation on a regular basis correctly, working together with their sales team and manager as necessary
- Provide best in class digital experience and help the organization to become digital experts
- Pass qualified leads to Sales resource for opportunity management and execution
- Regularly review lead pipeline and progression.
- Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports; recommend best practices as they are identified

**Training & Enablement**:
Participate enablement activities to enhance demand generation and product/solution skills, including but not limited to classroom training, e-learning or mentor-lead activities.
The Digital Sales Development Specialist completes and validates all enablement requested in a timely manner.

**Experience and Language Requirements**
- Experience in Demand Generation or Inside Sales environment
- Preferably Digital Experience, specifically in high volume of customer facing experience, phone-centric work
- High volume activity working environments, involving phone and a CRM/ Contact Management System
- Fluency in English required
- Fluency in any other regional language preferred
- Bachelor's degree or equivalent business experience

SAPDigitalHubCareers **#SAPCSCareers**

**We are SAP**

**Our inclusion promise**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:430582 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |