Ics Community Manager

2 semanas atrás

São Paulo, Brasil Cognizant Tempo inteiro

As a ICS Community Manager, you will make an impact by responsible for handling communities the procdutcs. You will be a valued member of the team and work collaboratively with alongside internal teams with the aim of providing support for the client's online communities around the globe.

**In this role, you will**:
Join a Global Team that will manage Product Specialists to provide support to Spanish language communities around the world.

**Work model**:Hybrid

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2X days a week in a client or Cognizant office in São Paulo, SP. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

**What you need to have to be considered**

Advanced English is essential for this role, and you will be able to attend meetings in English. Advanced Spanish for a native speaker, as you will be serving clients in native Spanish.

Graduation in any discipline;
Structured problem analysis and resolution

Communication skills (listening, reading/writing and verbal).

Working with goals and meeting/exceeding client expectations.

**These will help you stand out**

Knowledge on different Google products and its communities

Knowledge on using Sheets, Docs and Slides for the purpose of reporting

**_Please, upload your resume in English._**

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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