Cash Collection Specialist

Há 4 dias

Sao Paulo, Brasil Criteo Tempo inteiro

**Who we are** At Criteo, our culture is as unique as it is diverse. With offices around the world, our incredible team of 2,600 Criteos collaborates to create an open & inclusive environment. We work together to achieve our goals, push boundaries, and be impactful. All of this supports us in our mission to power the world’s marketers with trusted & impactful advertising. Designated to Client/Agency lists, the main purpose of the role is maximize cash collections of outstanding invoices. The Cash Collection Specialist must ensure that all his actions are followed up and reported in the database. If any queries or disputes are raised that cannot be dealt with quickly and positively then the Cash Collection Specialist will report this information to relevant colleagues and departments for quick resolution or refer to his/her Manager for support. **Your responsibilities** As a Cash Collection Specialist, you will be in charge of supporting the Cash Collection team in various tasks: - Maximize cash collections to the targets set for your scope of customer, - Responsible for assigned accounts - Reduction of DSO and number of disputes - Reduction of the AR over 60 days - Disputes management and resolution in cooperation with the Sales Administration and Billing Teams - Ensuring that collection activities will be accomplished as proposed on a monthly calendar and will meet deadlines - Ensuring all customer queries are passed onto the relevant teams with full details to ensure a prompt turnaround - Support Sales teams and Customers on financial matters - Any adhoc duties which may arise - General support for Finance local team **Requirements**: - Good level of Spanish & English & Portuguese - Proactive in the pursuit of debts - Target driven and a team player - Firm but patient approach, ability to listen to the customer to determine the exact cause for non-payment, strong objection handling skills - Good Oral and written communication skills - Basic decision making ability - Resilient and tenacious with a proactive, positive approach - Good knowledge of Excel (formulas and vlookups) and WORD, ability to work with multiple IT tools - Process oriented and well organized At Criteo, we are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. **_ Criteo collects your personal data for the purposes of managing Criteo's recruitment related activities. Consequently, Criteo may use your personal data in relation to the evaluation and selection of applicants. Your information will be accessible to the different Criteo entities across the world. By clicking the "Apply" button you expressly give your consent._**:

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