
Customer Support Agent
Há 7 dias
**Responsibilities**
- Efficiently responds and communicates with clients to understand and service their needs via live;
- Effectively analyses customer data to make appropriate recommendations and problem resolutions;
- Resolve product or service concerns by clarifying the customer's problem; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
- Demonstrates excellent customer service by facilitating positive long-term relationships and a high potential for repeat business;
- Builds rapport with clients and effectively diffuses conflict and opposition;
- Contributes to team effort by accomplishing related results as needed;
- Committed to meeting quality standards in processing customer adjustments.
**Requirements**:
- Proficiency speaking and writing in Spanish, Portuguese and English;
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards.);
- Stable internet connection.
**We offer**
- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- 8 shifts of annual leave per year;
- 8 shifts of sick leave per year;
- Working on a shift schedule (day and night shifts from 9 am to 9 pm and from 9pm to 9am / 2 days off);
- Remote work;
- Budget for professional development and language learning;
- Budget for healthcare related expenses.
-
Customer Support Agent
1 semana atrás
Brasília, Brasil Patrianna Tempo inteiro**Position Summary** Patrianna is a rapidly growing product development company headquartered in Gibraltar, working to revolutionize the social casino gaming industry. We prioritize innovation, quality, and customer satisfaction, driven by a team of talented professionals from around the globe. If you're eager to contribute to a dynamic team and grow your...
-
Customer Support Agent
Há 7 dias
Brasília, Brasil JustMarkets Tempo inteiroWe are expanding our team and seeking highly skilled professionals to join us as **Customer Support Agents.** This is an exciting opportunity to play a crucial role in our company, as it has a direct influence on sales and ultimately determines the success of a company **Responsibilities** - Efficiently responds and communicates with clients to understand...
-
Customer Support Agent
2 semanas atrás
Brasília, DF, Brasil JustMarkets Tempo inteiro**JustMarkets** is a broker which helps people to earn on the financial markets providing them with the beneficial conditions **JustMarkets** has reached the trust of millions of clients from 197 countries. Our company is one of the top popular world brokers. We value the trust of our clients and remain committed to providing reliable services and creating...
-
Customer Support Specialist
2 semanas atrás
Brasília, Brasil Geaux Maids Tempo inteiroJob Title: Customer Support Specialist Reports to: General Manager Location: Remote Employment Type: Full-Time (40 hours/week) Schedule: Monday to Saturday Compensation: Base Salary ($1100 US) | PTO Application: Please submit a cover letter and in addition, please include a brief response to the following question: Question: - “How can I make sure that...
-
Customer Support Agent
Há 6 dias
Brasília, Distrito Federal, Brasil Affiliateup Tempo inteiro**Requirements**:- **Proficiency in English, Spanish and Portuguese (writing and speaking);**:- Computer literacy;- Able to identify ways of solving the problem and present the solution in a verbal and written manner;- Strong interpersonal skills;- High levels of professionalism;- Attention to details and punctuality;- **Windows with a minimum of 8Gb RAM...
-
(Fluent English) Customer Support
2 semanas atrás
Brasília, DF, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
-
Gaming) Customer Support Consultant
2 semanas atrás
Brasília, Brasil SupportYourApp Tempo inteiro**Passionate about the world of video games?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too? Join our** Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock...
-
Agent Operator
Há 3 dias
Brasília, Brasil OperationsArmy Tempo inteiro**Job Title**: Agent Operator **Schedule**: Full-Time, 45 hours/week **Work Days**: Monday to Friday **Work Hours**: Staggered shifts between 8:00 AM to 8:00 PM EST **Work Setup**: Fully Remote **About the Role**: **Key Responsibilities**: - ** Label and Tag AI Conversations**: Accurately annotate AI agent conversations using internal tools such as...
-
Customer Service Representatives
Há 6 dias
Brasília, Brasil Callnovo Tempo inteiro**Job Title: Bilingual English-Portuguese Remote Customer Service Representative** **Company: Callnovo Inc.** **Location: Remote** **Responsibilities**: - Assist customers with inquiries related to e-commerce platforms and security products. - Troubleshoot and resolve technical support issues efficiently. - Maintain accurate records of customer...
-
Customer Service Representative
2 semanas atrás
Brasília, Brasil OperationsArmy Tempo inteiro**Fully Remote Customer Service Representative (Self-Serve SaaS)** **(Weekend + Weekday Schedule)** Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a **Customer Service Representative** during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing...