Consumer Sales Manager

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

**CONSUMER SALES MANAGER, LATAM SALES (STARLINK)**

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Brazil to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target LATAM countries.

Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected

**RESPONSIBILITIES**:

- Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go-to market approaches
- Identify, establish, and grow strategic relationships with key retail partners (e.g. electronics retailers, distributors, etc.) that enable an online and offline strategy
- Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities and areas for improvement
- Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink's value proposition to consumers
- Successfully negotiate and close partnership deals between SpaceX and omnichannel (e.g. retail, niche resellers, B2B partners, etc.) customers
- Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within LATAM broadband and retail sectors
- Work closely with marketing, product management, engineering, finance, compliance and legal teams to ensure a cohesive and integrated go-to-market plan buttresses the LATAM business
- Serve as the primary point of contact for assigned retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue - especially focusing on:

- Acting as an extreme owner of assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules and risks
- Collaborating with cross-functional team (engineering, regulatory, business, planning etc.)
- Synthesizing complex information and making actionable recommendations to leadership
- Collecting, communicating, and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals

**BASIC QUALIFICATIONS**:

- Bachelor's degree in engineering or business; OR high school diploma/equivalency certificate and 6+ years of professional business development, sales, operations, engineering, or account management experience
- 3+ years of consulting or project management experience in business development or sales
- 3+ years of experience working with customers to support a technical product or service

**PREFERRED SKILLS AND EXPERIENCE**:

- Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across LATAM
- Independently motivated, with a demonstrated track record of project ownership
- Strong interpersonal, presentation, communication and negotiation skills
- Demonstrated technical aptitude in a professional setting
- Familiarity with satellite communications and/or the Brazilian retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
- MBA or master's degree with a business or engineering focused curriculum
- Fluency in Portuguese and Spanish

**ADDITIONAL REQUIREMENTS**:

- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
- Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the LATAM region

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, di