Customer Relationship Analyst

Há 2 dias

Sao Paulo, Brasil Novasyte Tempo inteiro

Visão geral

Sob orientação, controla o processo de geração de relatórios e fornece orientação e suporte aos clientes diariamente ou como especialista em produtos/serviços específicos.

Atividades Principais
- Ser o Ponto Focal de atendimento de uma carteira de clientes
- Dar suporte e orientação à equipe para reuniões de atendimento ao cliente
- Ministrar treinamentos aos clientes nas diversas plataformas da IQVIA
- Desenvolver análises de informações de mercado e produzir estudos ad-hoc sob demanda
- Identificar proativamente as oportunidades de novos negócios
- Desenvolvimento de materiais de apresentação e consulta para clientes

Requisitos/Qualificações- Formação em Marketing, Administração, Engenharias ou áreas correlatas- 2 anos de experiência relativo as atividades- Capacidade analítica, foco em detalhes e boa comunicação oral e escrita- Experiência e/ou conhecimento prévio na indústria/atendimento ao cliente- Bons domínios das ferramentas Excel e Powerpoint - mandatório- Residir em São Paulo/região (modelo híbrido de trabalho)- Inglês avançado - diferencial

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at

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