(Digital Photography) Customer Success Manager
2 semanas atrás
**Passionate about the world of tech?**
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do**:
- Build strong and productive relationships with photographers
- Manage the portfolio of around 300 photographers
- Serve as the voice of the client for the photographers
- Conduct weekly/biweekly/monthly touch base depending on photographers' value
- Establish a trustworthy relationship and a strong sense of community with photographers
- Establish communication routines: gathering feedback on service and tools, updates on assignments
**What you need to succeed in this role**:
- Excellent English skills (at least C1 for both spoken and written)
- Mandatory 1+ year experience as a Success Manager
- Experience with HubSpot or similar CRM system
- Background in photography-related areas
- Analytical and research skills
- Mature and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
**Will be a great plus**:
- Fluency in Spanish
**Benefits and Perks**:
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 55 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills
**DISCLAIMER
-
Customer Success Manager
1 semana atrás
Brasilia, Brasil Cognyte Tempo inteiroTraditional ways to prevent and investigate crime and terror are no longer enoughTechnology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at **Cognyte** around the world have worked closely together and put their expertise to work, to keep up with constantly...
-
Customer Success
2 semanas atrás
Brasilia, Brasil EIXO DIGITAL Tempo inteiroComo Customer Success você irá trabalhar diretamente com vários clientes dos mais distintos segmentos, garantindo o sucesso deles, e juntamente com um time incrível que irá fazer as coisas acontecerem. Suas responsabilidades: Acompanhar a jornada do cliente dentro da agência. Mapear as necessidades dos clientes. Apresentar para equipe de forma clara as...
-
Customer Success
Há 6 horas
Brasilia, Brasil EIXO DIGITAL Tempo inteiroComo Customer Success você irá trabalhar diretamente com vários clientes dos mais distintos segmentos, garantindo o sucesso deles, e juntamente com um time incrível que irá fazer as coisas acontecerem. Suas responsabilidades:Acompanhar a jornada do cliente dentro da agência. Mapear as necessidades dos clientes. Apresentar para equipe de forma clara as...
-
Customer Success Account Mgmt
Há 3 dias
Brasilia, Brasil Microsoft Tempo inteiroMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
-
Director of Customer Success
1 semana atrás
Brasilia, Brasil Wishpond Technologies Ltd. Tempo inteiro**Wishpond Technologies currently has the position of **Director of Customer Success **available, and we’re excited to tell you about it !** **OVERVIEW** We are searching for a Director of Customer Success (we call it Director of Partner Success at Wishpond), to join our team on a full-time basis. This new role is a fully remote position and the...
-
Customer Sucsess Manager
4 semanas atrás
Brasilia, Brasil Voyager Labs Tempo inteiro**Location**:BRAZIL**Who are we?****We make the invisible visible.****Who are we?****We make the invisible visible**. Deep digital investigation platforms for your most complex challenges.Voyager Labs enables investigators and analysts to collect and analyze massive amounts of complex digital unstructured data and acquire actionable, previously unattainable...
-
Analista de Customer Success
1 semana atrás
Brasilia, Brasil FastHelp Informática Tempo inteiro**Desafios do Helper**: Analisar as métricas e indicadores de desempenho em conjunto com seu superior imediato para avaliar a eficácia das estratégias de Customer Success. Apoiar os clientes no processo de implantação da solução adquirida, orientando toda a equipe do cliente para todos os passos do projeto de implantação. Atuar como defensor do...
-
Customer Success
1 semana atrás
Brasilia, Brasil Cidadania4u Tempo inteiroJá pensou em trabalhar em uma empresa certificada pelo _Great Place to Work?_A Cidadania4u tem uma oportunidade para você!Estamos buscando profissionais que sejam capazes de converter potenciais clientes em clientes satisfeitos. Esse colaborador deverá acompanhar o fluxo de pós vendas, sempre pensando no sucesso do cliente, mas valorizando, é claro,...
-
Customer Success
Há 6 dias
Brasilia, Brasil Cidadania4u Tempo inteiroJá pensou em trabalhar em uma empresa certificada pelo _Great Place to Work?_ A Cidadania4u tem uma oportunidade para você! Estamos buscando profissionais que sejam capazes de converter potenciais clientes em clientes satisfeitos. Esse colaborador deverá acompanhar todo o fluxo de vendas, sempre pensando no sucesso do cliente, mas valorizando, é claro,...
-
Customer Success
2 semanas atrás
Brasilia, Brasil Cidadania4u Tempo inteiroJá pensou em trabalhar em uma empresa certificada pelo _Great Place to Work?_ A Cidadania4u tem uma oportunidade para você! Estamos buscando profissionais que sejam capazes de converter potenciais clientes em clientes satisfeitos. Esse colaborador deverá acompanhar o fluxo de pós vendas, sempre pensando no sucesso do cliente, mas valorizando, é claro,...